What you can expect
As a Research Scientist on Zooms GenAI Science Team you will play a key role in advancing and applying large language model (LLM) research to enhance AI Companion features such as meeting summaries intelligent search and agentic AI capabilities. This role focuses on post-training reinforcement learning and model adaptation to improve existing models for real-world product use. You can expect to work in a collaborative product-focused environment that values both scientific rigor and practical impact.
About the Team
The GenAI Science Team collaborates closely with Zooms AI Incubation team to deliver applied research that powers AI-driven meeting intelligence and productivity features. The teams mission is to bridge cutting-edge AI research with scalable product delivery ensuring that Zooms AI systems are robust efficient and aligned with user needs.
Responsibilities:
Conducting research and development on large language models to support Zooms AI Companion and meeting intelligence features.
Designing and implement model training pipelines including data creation filtering and evaluation workflows.
Collaborating with cross-functional teams of scientists engineers and product managers to translate research into production-ready solutions.
Exploring and apply advanced post-training techniques such as RLHF RLVR and reward modeling.
Developing evaluation systems and benchmarks to measure model quality human alignment and task performance.
Contributing to the development of agentic AI systems capable of tool usage function calling and multi-modal understanding.
What were looking for:
Possess a masters degree or PHD in Computer Science Artificial Intelligence Machine Learning Distributed Systems or a related field.
Have publications in top-tier AI conferences (e.g. ICML NeurIPS ICLR ACL EMNLP NAACL CVPR ICCV AAAI).
Have proficiency in Python PyTorch and Hugging Face Transformers (required); Verl and Megatron.
Have LLM post-training techniques such as RLHF RLVR reward modeling.
Have experience in building evaluation systems and benchmarks for AI models including human-aligned metrics and annotation quality management.
Demonstrate advanced agent systems with function calls or tool usage.
Be able to handle long-context modeling or retrieval-augmented generation.
Salary Range or On Target Earnings:
Minimum:
$137700.00Maximum:
$275400.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Think of this opportunity as a marathon not a sprint! Were building a strong team at Zoom and were looking for talented individuals to join us for the long haul. No need to rush your application take your time to ensure its a good fit for your career goals. We continuously review applications so submit yours whenever youre ready to take the next step.
Required Experience:
IC
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more