Attendance Support and Abilities Consultant

Position Summary

Quinte Health is looking for an Attendance Support and Abilities Consultant to work in our Occupational Health & Safety department. This person will support the portfolio in its mandate to provide occupational health and safety services attendance support and abilities services and healthy workplace programming services for all staff physicians and volunteers.

Required

Undergraduate degree in a health related field required
Certified Disability Management Professional (CDMP) specialist required or willing to obtain
National Institute of Disability Management and Research (NIDMAR) or equivalent membership in good standing preferred
Regulated health professional association (e.g. Nursing Kinesiology Physiotherapy) membership in good standing required
Minimum of 5 years of Short Term Disability experience preferred
Experience in a healthcare unionized environment preferred
Excellent knowledge of MS Office (e.g. Outlook Word Excel PowerPoint etc.) and Parklane software required

Duties

Provide support guidance and timely information relating to the attendance support and abilities program to all applicable stakeholders
Administration and delivery of attendance support and abilities program including information gathering adjudication of short term disability cases timely communication efficient file management and flexibility in decision making
Responsible for administering all Short Term Disability (STD) claims
Refer cases for LTD benefit consideration and coordinate/assist with occupational and non occupational return to work cases WSIB case management and related communication
Assesses functional abilities in conjunction with applicable treating healthcare practitioner(s) employee manager Occupational Health & Safety and Human Resources as applicable
Plan develop and facilitate return to work programs and processes
Utilizes the existing claims documentation system (Parklane) to track claims management activities identify required follow up and communication and generate statistical information to assist in identifying trends and support opportunities
Assist in the development and delivery of education for managers employees and any other identified stakeholders
Work in conjunction with identified stakeholders (e.g. managers HR) on attendance support program matters
Provide feedback regarding case workload process efficiency and customer service
Decide on STD/LTD/WSIB case actions in collaboration with identified stakeholders including employees managers other Occupational Health and Safety team members HR unions insurers and any other applicable stakeholder
Escalate complex or contentious cases to Occupational Health Nurse Lead or Manager
Recommendations and review of third party independent medical assessment services and reporting processes
Gives input to Manager on program quality improvements based on gap analysis and trending information
Other duties as assigned

At Quinte Health our four hospitals unite under the core values of Imagine Its You Value Everyone We All Make a Difference and Stronger Together. We work as one team to enhance lives improve access to high-quality care and build healthier communitiesright where people need it most.

Quinte Healths four hospitals are the heart of our communities delivering exceptional care close to home. As one unified team were passionate about improving lives and expanding access to high-quality healthcare. Our staff physicians and volunteers dont just work herewe live grow and thrive here. If youre compassionate and driven we have exciting opportunities across our hospitals. Join us and make a real impact!

Physical Demands Analysis

Strength
Required Rarely lifting average 5-10 pounds maximum 15 pounds carrying pushing/pulling.
Mobility
Required Often prolonged sitting and
Required Occasionally standing and walking on hard surfaces bending/stooping.
Dexterity
Required Often prolonged fine finger movements
Required Frequently gripping/grasping eye/hand coordination and
Required Briefly reaching with both hands.

Equal Opportunity

We thank all interested candidates for their response however only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at x2577 or for assistance.