Job Posting CENTER PERFORMANCE MANAGEMENT MANAGER

At JTI we celebrate differences and everyone truly belongs. 46000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us all you need to do is bring your human best.

What will your story be Apply now!

Learn more:

Localapplicants welcome

Position: Permanent

Location: Warsaw

Reports to: Global Data Services Delivery Dirtector

Department: Master Data

Center Performance Management Manager (Reporting & Analytics) (F/M/D)

Turn KPIs into priorities. Turn priorities into measurable improvement.
In this role youll help shape how Service Delivery performance is understood discussed and improved - partnering with senior stakeholders and building the insights and reporting that keep leaders focused on what matters most.

What youll do

• Steer and apply the Service Delivery performance framework (KPIs definitions thresholds drivers)
• Spot trends risks and early-warning signals; turn data into crisp what/why/impact/next narratives
• Lead performance cadences and decision-oriented dialogues with Directors Process Managers and Team Leads
• Identify efficiency opportunities with Service Delivery leadership and translate them into measurable initiatives
• Run structured watchlists for off-track KPIs to monitor progress and evidence impact over time
• Contribute (with GBS Performance Management and D&IT) to improving metric automation data reliability and Power BI products
• Lead and deliver reporting/analytics projects end-to-end within the broader roadmap

What doyou bring

• Strong experience inPerformance ManagementStakeholder Management andPower BI
• Hands-on capability in dashboards/scorecards drill-down analysis semantic models andDAX
• Understanding of data ingestion/transformation (ETL/ELT) and theMicrosoft Azureanalytics ecosystem;Fabric/Lakehouseis a plus
• A clear action-oriented communication style and strong ownership (planning prioritization follow-through)

Are you ready to join us Build your success story at JTI. Apply now!

Next Steps:

After applying if selected please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI we strive to create a diverse and inclusive work environment. As an equal-opportunity employer we welcome applicants from all backgrounds. If you need any specific support alternative formats or have other access requirements please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure it is available upon request.

If you decide to participate in this recruitment the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.