CASS and Proposition Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: CASS and Proposition Manager
Contract Type: Permanent
Location: Alderley Park Edinburgh London
Working style: Hybrid 50% home/office based
Closing date: 2nd March 2026
Are you passionate about delivering great customer outcomes Do you have experience in propositions change delivery or product analysis Join our Long Standing Customer (LSC) team and help shape the future of our closed-book products ensuring we continue to meet regulatory expectations and deliver fair outcomes for every customer.
As a Senior Proposition Analyst you will play a key part in ensuring our c.500 closed-book Life Savings and Pensions products continue to deliver good outcomes. Youll analyse customer issues propose solutions support change activity and work closely with internal teams and third-party partners to shape propositions that are compliant clear and customer centric.
About the role
- Support the management and oversight of LSC propositions through the management of propositions in line with Consumer Duty.
- Ensure compliance with CASS regulation through BAU process oversight and monitoring throughout LSC and its outsourced providers.
- Manage oversight activities including the daily oversight of internal and external client money reconciliation.
- Manage and review of the monthly CMAR regulatory filing obtaining SMF PRZ sign off.
- Document the firms regulatory footprint through policy / procedure CASS resolution pack and risk control framework.
- Root cause analysis associated with potential and actual incidents to drive change.
- Manage audit deliverables within agreed timescales.
- Understands the key responsibilities of key LSC 3rd parties and interdependencies with Royal London
- Contributing subject-matter expertise to support the delivery of LSC local change wider group projects working groups and rectification activity.
About you
- Relevant experience in a CASS or equivalent role.
- Strong customer focus and a passion for achieving good outcomes working with stakeholders to agree priorities and align resources.
- Good understanding of Life and Savings regulatory and legislative frameworks.
- Ability to influence within peer group and management levels.
- Ability to work independently without direct supervision.
- Can inspire others to adapt to change demonstrating a positive attitude to change.
- Excellent internal and external network and experience of working with third parties.
- Drive motivation determination to succeed.
- Proven problem-solving skills.
About Royal London
Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.
Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion diversity and belonging
Required Experience:
Manager
Key Skills
About Company
From Pensions to Retirement, Savings, Investments and Life Insurance, Royal London has been helping people plan for life’s financial milestones since 1861.
