OTC – Sales Order Processing (Executive and Senior Executive)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Summary:
- Receive and process sales orders accurately and efficiently using the companys sales management system
- The role will also require coordinating with the NEC Invoicing Processing team collections and credit management team.
Work Experience
Essential:
- Strong knowledge of OTC Sales Order operations
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Knowledge of system applications operating tools metrics and excel
- Good communication skills plus good verbal & written presentation skills
- Flexibility to work within a high growth rapidly changing environment
- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels
Order Processing Responsibilities
- Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
- Perform technical commercial and administrative validation on a customer order
- Record daily volumes rejections exceptions and quality-checks in timely manner
- Enter order details into the system database
- Process orders as per standard operating procedure within defined Turn Around Time (TAT)
- Coordinate with RO to understand any discrepancies on order details
- Create order fulfilment tracker and document relevant details to support order monitoring activities
- Primary point of contact for order processing related queries
- Respond to queries in a timely and accurate manner
- Undergo relevant training to ensure apt knowledge transfer is done to enable self and peers to conduct order processing tasks in GSSCs
- Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead
- Timeliness: Perform order processing tasks as per defined TAT
- Accuracy: Ensure 100% accuracy rate in day-to-day activities to ensure Service Level Agreements are met
Key Skills
- Sales order processing and Invoice Creation
- Accounts Receivable Ledger Management
- Financial Accounting and Reporting
- Advanced Excel and Spreadsheet Skills
- SAP ERP and Accounting Software Proficiency
- Team Player
Qualifications :
Education: Postgraduate (B. Com/Honors) or a bachelors degree with relevant experience in OTC Operations.
Experience (years):
- Executive - Graduate with 2 to 4 years of experience
- Sr Executive Graduate with 4 to 6 years of experience
Relevant Experience: OTC or Accounts Receivable (Sales Order Processing)
Location: Mumbai (Airoli) and Bangalore
Working Hours: 8.5 hours/day (Singapore Shift)
Role Requirements:
- This position currently requires Work from Home during Singapore shift as per project needs.
- The candidate must be flexible to travel based on business requirements during this period.
- There may be a prepone in shift timing which will be reviewed post-transition.
- Following the transition the role will shift to a Hybrid Work from Office model in alignment with company guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
Our philosophy is to understand our customers business first before we get to the technology. This approach leads to clever software; streamlining old processes, saving money and delivering positive change. Our technology has helped the NHS screen millions of babies for hearing loss ... View more
