Housekeeping Turndown Attendant (SpringSummer Start 2026)

This role is about calm presence thoughtful detail and the art of preparing a space for rest. As a Housekeeping Turndown Attendant you create an evening sanctuary for our guests one that feels warm welcoming and effortlessly refined. Your work happens behind the scenes but its impact is deeply felt. 

With your steady pace disciplined approach and pride in craftsmanship you ensure each guest room is perfectly prepared for the night reflecting the Rimrocks luxury standards and commitment to comfort. 

Start Date: May/June 2026
Contract Type: Permanent
Pay Rate: $18.50 per hour

Key Responsibilities 

Evening Turndown & Guest Comfort 

• Deliver refined evening turndown service in assigned guest rooms following brand and hotel standards precisely. 
• Prepare rooms for rest by refreshing beds adjusting lighting closing curtains and creating a calm inviting atmosphere. 
• Replace linens and towels as required and replenish guest amenities with care and consistency. 
• Set up turndown touches such as tea service bedtime amenities handwritten notes or departure gifts where applicable. 
• Ensure each room reflects a sense of quiet luxury comfort and readiness for sleep. 

Cleanliness Detail & Room Readiness 

• Maintain exceptional cleanliness during turndown completing light touch-ups and visual resets as needed. 
• Follow established procedures and checklists to ensure consistent error-free room presentation. 
• Identify and report maintenance issues room condition concerns or guest preferences promptly to the PM Supervisor. 
• Handle guest belongings and room contents with discretion respect and integrity at all times. 

Professional Presence & Team Support 

• Interact with guests in a courteous calm and discreet manner responding to requests or directing them appropriately. 
• Maintain fully stocked organized carts and supplies throughout the shift. 
• Support evening housekeeping operations and collaborate with PM Housekeeping leadership as required. 
• Follow all health safety and hygiene standards including proper linen handling and sanitation protocols. 

Qualifications :

What You Bring 

• Previous housekeeping or hospitality experience preferred ideally in a luxury hotel environment. 
• A strong eye for detail and pride in delivering high-quality consistent work. 
• A calm professional and respectful demeanor with guests and colleagues. 
• Ability to work independently follow established routines and manage time efficiently. 
• Commitment to cleanliness order and following procedures accurately. 

Bonus If You Bring 

• Experience with luxury turndown or evening housekeeping service. 
• Familiarity with hotel standards checklists and quality assurance practices. 
• Knowledge of guest personalization and preference tracking. 
• Experience working in a structured process-driven housekeeping environment. 

Who You Are 

You are dependable methodical and quietly proud of your work. You value structure clarity and consistency and you perform best in environments with clear standards and supportive leadership. You enjoy focused skill-based work and take satisfaction in completing each task with care and precision. 

You are reserved sincere and respectful; building trust through reliability rather than volume. Your steady presence and attention to detail help create a sense of calm that guests feel the moment they return to their room. 

Craft with care. Serve with intention. Stay moved. 

Physical Demands 

• Continuous standing and walking for extended periods. 
• Frequent bending reaching and fine-motor movements. 
• Ability to lift and carry up to 25lbs (linen amenities supplies). 
• Ability to maintain focus and attention to detail throughout evening shifts. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  

• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 

• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 

• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 

• One complimentary buffet meal per shift in our staff cafeteria. 

• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRSummer26

Remote Work :

No

Employment Type :

Full-time