Role Summary
The Techliner provides advanced technical support to an international automotive dealer network within a global team environment. As the main contact for the French market the role focuses on resolving complex vehicle diagnostic issues and acting as a bridge between the automotive manufacturer and its authorized service partners.
Key Responsibilities
- Handle customer incident reports (FIC) submitted by the dealer network.
- Provide written and telephone diagnostic support for vehicles.
- Ensure timely highquality technical assistance aligned with internal procedures.
- Collaborate with manufacturer teams and service providers to improve diagnostic solutions.
Qualifications :
Office software: MS Office Suite
Nice to have experience in: R-Actis GCM ICM BVM Dialogys
Mandatory: French B2
Strong automotive diagnostic expertise
Knowledge of the automotive industry
Additional Information :
Our world is dynamic full of opportunities and our clients and colleagues constantly inspire us. However we know that performance and engagement also depend on a healthy work environment that values people and their well-being.
Thats why we have created a benefits package designed to make your life more comfortable in our team where you can feel supported and appreciated.
Heres what we offer:
- Hybrid work schedule: We offer you flexibility! You can work from home or the office depending on your needs and the companys requirements in coordination with your managers.
- Meal vouchers
- Easter and Christmas gift vouchers (discretionary): During the holidays you will receive gift vouchers on a separate card helping you enjoy shopping and surprise your loved ones with beautiful presents.
- Private clinic medical subscription: With the medical subscription we provide you can ensure that your health is taken care of efficiently and comfortably.
- Discounts at partner dental clinics: Take advantage of discounts at our partner dental clinics to maintain your oral health at a more affordable price.
- Internal Courses: LinkedIn Learning and other internal tools
- Referral bonuses: We offer you attractive bonuses for recommending talented new colleagues.
- Christmas party: An annual tradition that we look forward to where we reconnect and enjoy together in a festive atmosphere!
Other benefits according to legal provisions:
- Reimbursement for glasses.
- Reimbursement for business travel.
Lets shape the future together!
Remote Work :
No
Employment Type :
Full-time
Role SummaryThe Techliner provides advanced technical support to an international automotive dealer network within a global team environment. As the main contact for the French market the role focuses on resolving complex vehicle diagnostic issues and acting as a bridge between the automotive manufa...
Role Summary
The Techliner provides advanced technical support to an international automotive dealer network within a global team environment. As the main contact for the French market the role focuses on resolving complex vehicle diagnostic issues and acting as a bridge between the automotive manufacturer and its authorized service partners.
Key Responsibilities
- Handle customer incident reports (FIC) submitted by the dealer network.
- Provide written and telephone diagnostic support for vehicles.
- Ensure timely highquality technical assistance aligned with internal procedures.
- Collaborate with manufacturer teams and service providers to improve diagnostic solutions.
Qualifications :
Office software: MS Office Suite
Nice to have experience in: R-Actis GCM ICM BVM Dialogys
Mandatory: French B2
Strong automotive diagnostic expertise
Knowledge of the automotive industry
Additional Information :
Our world is dynamic full of opportunities and our clients and colleagues constantly inspire us. However we know that performance and engagement also depend on a healthy work environment that values people and their well-being.
Thats why we have created a benefits package designed to make your life more comfortable in our team where you can feel supported and appreciated.
Heres what we offer:
- Hybrid work schedule: We offer you flexibility! You can work from home or the office depending on your needs and the companys requirements in coordination with your managers.
- Meal vouchers
- Easter and Christmas gift vouchers (discretionary): During the holidays you will receive gift vouchers on a separate card helping you enjoy shopping and surprise your loved ones with beautiful presents.
- Private clinic medical subscription: With the medical subscription we provide you can ensure that your health is taken care of efficiently and comfortably.
- Discounts at partner dental clinics: Take advantage of discounts at our partner dental clinics to maintain your oral health at a more affordable price.
- Internal Courses: LinkedIn Learning and other internal tools
- Referral bonuses: We offer you attractive bonuses for recommending talented new colleagues.
- Christmas party: An annual tradition that we look forward to where we reconnect and enjoy together in a festive atmosphere!
Other benefits according to legal provisions:
- Reimbursement for glasses.
- Reimbursement for business travel.
Lets shape the future together!
Remote Work :
No
Employment Type :
Full-time
View more
View less