Corporate Overview
Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier faster and better than ever.
The Opportunity
Responsible for the administration maintenance and support of the organizations IFS Cloud system to ensure smooth business operations. The ERP Analyst must have a customer focus and excellent communication skills as they will be collaborating with system users to optimize system functionality and improve operational efficiency.
Responsibilities
- Administration of IFS including creation and maintenance of system accounts and permissions
- Monitor system performance and perform routine maintenance
- Configure test and deploy IFS patches and upgrades
- Administer regression testing user acceptance testing and coordination of bug fixes
- Document and maintain business process descriptions / flows
- Work with business process owners to help identify potential automations issues and possible courses of action; recommend and implement solutions
- Create functional and technical specifications for customizations and reports
- Customize and/or create new IFS screens lobbies dashboards and reports
- Manage and support the interfaces between IFS and other applications
- Develop and deliver IFS orientation to system users as well as educate users on system functionality and best practices
- Provide technical support training and guidance to end-users to ensure effective system use
- Troubleshoot IFS related system performance issues including occasional on-call support
- Work closely with partners to resolve issues that cannot be resolved in-house
- Perform other duties or responsibilities as requested or required
Requirements
- College Degree in Business Processes / Information Systems or equal experience.
- 5 years experience working with IFS in an administrative role
- 2 years of PL/SQL scripting
- Experience working with multiple business functions such as Sales Engineering Planning Manufacturing Supply Chain and Finance.
- Experience in IFS administration including configuration and customization
- Knowledge of business and manufacturing processes
- Ability to analyze and document business processes
- Ability to create and maintain end-user documentation
- Advanced knowledge of Oracle SQL
- Proficient in Microsoft applications including Teams Word Excel PowerPoint and Visio
- Ability to plan and manage workloads deadlines and project timelines
- Strong analytical and problem-solving skills
Benefits
- Five (5) weeks PTO
- Ten (10) paid holidays
- Three (3) days paid to volunteer
- Robust 401(k) with up to 6.0% company contribution/match
- Exceptional health care benefits
Server Products is proud to be an Equal Opportunity Employer. Server Products does not discriminate against any person due to any protected classes or characteristics. Our employment decisions are based only on valid job-related requirements. We are committed to providing a workplace where all employees are treated fairly and with respect.
Required Experience:
IC
Corporate OverviewServer Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier faster and better than ...
Corporate Overview
Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier faster and better than ever.
The Opportunity
Responsible for the administration maintenance and support of the organizations IFS Cloud system to ensure smooth business operations. The ERP Analyst must have a customer focus and excellent communication skills as they will be collaborating with system users to optimize system functionality and improve operational efficiency.
Responsibilities
- Administration of IFS including creation and maintenance of system accounts and permissions
- Monitor system performance and perform routine maintenance
- Configure test and deploy IFS patches and upgrades
- Administer regression testing user acceptance testing and coordination of bug fixes
- Document and maintain business process descriptions / flows
- Work with business process owners to help identify potential automations issues and possible courses of action; recommend and implement solutions
- Create functional and technical specifications for customizations and reports
- Customize and/or create new IFS screens lobbies dashboards and reports
- Manage and support the interfaces between IFS and other applications
- Develop and deliver IFS orientation to system users as well as educate users on system functionality and best practices
- Provide technical support training and guidance to end-users to ensure effective system use
- Troubleshoot IFS related system performance issues including occasional on-call support
- Work closely with partners to resolve issues that cannot be resolved in-house
- Perform other duties or responsibilities as requested or required
Requirements
- College Degree in Business Processes / Information Systems or equal experience.
- 5 years experience working with IFS in an administrative role
- 2 years of PL/SQL scripting
- Experience working with multiple business functions such as Sales Engineering Planning Manufacturing Supply Chain and Finance.
- Experience in IFS administration including configuration and customization
- Knowledge of business and manufacturing processes
- Ability to analyze and document business processes
- Ability to create and maintain end-user documentation
- Advanced knowledge of Oracle SQL
- Proficient in Microsoft applications including Teams Word Excel PowerPoint and Visio
- Ability to plan and manage workloads deadlines and project timelines
- Strong analytical and problem-solving skills
Benefits
- Five (5) weeks PTO
- Ten (10) paid holidays
- Three (3) days paid to volunteer
- Robust 401(k) with up to 6.0% company contribution/match
- Exceptional health care benefits
Server Products is proud to be an Equal Opportunity Employer. Server Products does not discriminate against any person due to any protected classes or characteristics. Our employment decisions are based only on valid job-related requirements. We are committed to providing a workplace where all employees are treated fairly and with respect.
Required Experience:
IC
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