Director, Mid Enterprise Sales

Director of Sales Mid-Large Enterprise (ANZ)

Location: Sydney Australia

Klaviyo is building the next phase of our Mid-Large Enterprise business in APAC and were looking for a Director of Sales to lead this critical growth engine from Sydney.

Reporting to the APAC VP of Sales youll own the strategy execution and development of our Mid-Large Enterprise sales organization for Australia and New Zealand. This role sits at the intersection ofpeople leadership go-to-market strategy and operational excellence with responsibility for people development driving predictable revenue and shaping how Klaviyo wins upmarket in APAC.

This is a high-impact leadership role for someone who has successfully built and scaled sales teams in fast-growing SaaS environments and thrives in ambiguity acceleration and change.

What Youll Do

Lead & Scale the Mid-Large Enterprise Business

• Own the vision strategy and execution for Klaviyos Mid-Large Enterprise segment in ANZ
• Translate growth objectives into clear operating plans priorities and execution rhythms
• Lead a team of high performingAccount Executives.
  
  

Build Exceptional Teams

• Hire develop and retain best-in-class sales and talent
• Coach and develop your team setting a high bar for leadership performance and accountability.
• Create clear career paths succession plans and development frameworks to support long-term growth
• Lead cross-functionally to ensure that your extended team is aligned motivated and engaged through creating clarity building trusted relationships and modelling Klaviyos values and behaviours.
  
  

Drive Revenue Predictability & Performance

• Own forecast accuracy pipeline health and performance management across the Mid-Enterprise org
• Use data to identify trends risks and opportunities turning insights into action
• Set and uphold rigorous standards for deal quality inspection and execution
  
  

Shape Strategy & Influence the Business

• Partner closely with Sales Leadership Marketing Business Development Partnerships Enablement RevOps Product and Customer Success to drive regional growth
• Serve as athought leader for the Mid-Enterprise segment influencing go-to-market strategy and investment decisions
• Help define and evolve Klaviyosupmarket motion including account strategy sales methodology awareness and customer engagement models
  
  

Operational Excellence & Change Leadership

• Introduce and optimize tools processes and playbooks to improve efficiency and effectiveness
• Lead change management as the business scales helping teams adapt while maintaining performance
• Put AI and automation at the center of how the team operates building smarter and more scalable ways of working
  
  

Customer-Centric Leadership

• Champion a customer-first mindset ensuring strategies and execution improve the end-to-end customer journey
  Support teams in navigating complex multi-stakeholder deals with confidence and credibility
• Build executive relationships in key clients to support your team leveraging and transferring your credibility to your team to help them succeed.
  
  

How Youll Make an Impact

Team & Culture

• Set the tone for a high-performing inclusive and energized sales culture
• Run regular tactical and developmental 1:1s with managers and leaders
• Balance ambition with sustainability pushing for excellence while investing in people
  
  

Leadership

• Provide strategic direction and influence across the APAC sales organization
• Collaborate deeply across functions and geographies including close partnership with global stakeholders
• Inspire the next generation of Klaviyo sales leaders
  
  

Operational Rigor

• Leverage internal and external data to guide strategy and execution
• Clearly communicate performance trends risks and opportunities to senior stakeholders
  
  

Who You Are

• 8 years leading Mid-Enterprise or Large Enterprise sales teams ideally including a transition upmarket from SMB / Commercial
• Proven track record of building and scalinghigh-performing SaaS sales teams
• Strategic thinker who can zoom out to define direction and zoom in to drive execution
• Strong coaching philosophy grounded in growth accountability and development You create the safety and guardrails for your team to thrive ensuring belonging and trust while holding a high performance bar.
• Data-driven leader with experience using metrics to inform decisions and drive outcomes
• Comfortable operating in fast-paced high-growth and evolving environments
• Deep understanding ofSaaS sales economics forecasting and pipeline management
• Familiarity with MEDDPICC or similar enterprise sales methodologies
• Experience influencing cross-functional partners and senior stakeholders

Soft Skills

• Clear confident communicator with strong executive presence
• Analytical structured and decisive
• High ownership mindset over annual and quarterly planning
• Curious adaptable and biased toward action
• Proficient with Salesforce and modern sales tech stacks (e.g. Gong Outreach)

Nice to Have

• Experience selling MarTech eCommerce or PLG-adjacent solutions
• Exposure to scale-ups or businesses transitioning upmarket
• Experience operating inAPAC or global sales environments
  
  

Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales customer success partnerships marketing recruiting and product support. As the team grows we will see a continued expansion of Klaviyos customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is always learning and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here.

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Required Experience:

Director