CSP Director Australia

Director of CSP Australia
Function : Customer Development
Reports to : Head of CD Australia
Location : Sydney
Terms & Conditions : Full-time

About the Role
The Category Strategy Planning and Operations Director is responsible for defining andleading the long-term strategic vision for the categories Unilever operate in drivingsustainable profitable growth across the Australian market. This role translatesconsumer customer and market insights into clear strategic choices portfoliopriorities channel choices and innovation roadmaps aligned with business and brandobjectives.

As a senior leader within the organization the Category Strategy Director partnerscross-functionally with Marketing R&D Finance Supply Chain and Sales to ensurecategory strategies are actionable scalable and competitively differentiated. This rolewill sit on the Customer Development Leadership team and lead the full CSP team forUnilever Australia.

Key Responsibilities
1. Category Vision & Strategic Leadership

• Define the 35 year category growth strategy aligned with Unilevers prioritiesand focus areas

• Identify whitespace opportunities adjacencies and portfolio expansion areas.

• Lead annual and long-range strategic planning processes for the categorystarting with the IBP process

• Establish clear growth pillars innovation platforms channel strategies and investment priorities and optimisation

2. Portfolio & Innovation Strategy

• Own the category portfolio architecture (price tiers formats channelsgeographies).

• Lead innovation strategy from insight identification to commercializationroadmap.

• Drive renovation premiumization and margin expansion initiatives.

• Ensure innovation pipeline supports long-term growth and brand equity goals.

3. Consumer & Market Insights

• Translate data and insights into strategic choices and growth drivers.

• Monitor competitive landscape emerging trends and disruptive threats.

• Leverage analytics to identify performance gaps and growth levers.

4. Financial & Performance Ownership

• Partner with Finance to align strategy with financial targets (growth margin mix).

• Drive value creation through pricing mix optimization and cost discipline.

• Track performance KPIs and course-correct where necessary.

5. Cross-Functional Leadership

• Lead cross-functional alignment across the Australian team and help support the New Zealand team with guidance where needed

• Influence senior stakeholders and drive decision-making at executive level.

• Build strong partnerships with Unilever Go To Market to ensure execution excellence through the line

6. Team Leadership & Capability Building

• Lead coach and develop high-performing strategy and category teams.

• Build strategic capability in portfolio management insight translation andgrowth planning.

• Foster a culture of accountability agility and consumer-centric thinking.

Functional Leadership

• Strategic thinker with long-term vision and strong execution discipline.

• Data-driven decision-maker with strong financial acumen.

• Influential leader capable of aligning diverse stakeholders.

• Growth mindset with strong innovation orientation.

• High resilience and adaptability in dynamic environments.

WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications

• 10 years of experience in FMCG/CPG strategy or category leadership roles.

• Proven track record of building and executing category growth strategies.

• Strong commercial acumen and P&L understanding.

• Deep understanding of consumer behaviour and brand-building principles.

• Experience working in complex matrixed global organizations.

• Exceptional analytical communication and stakeholder management skills.

• Proven track record of leading successful teams and incubating talent inorganisations

Skills

• Category Growth Management Provides Unilever with deep objectiveknowledge of customer strategies and needs acting as a consultant internallyand externally. Generates unique category and shopper insights that allowUnilever to identify superior growth opportunities at category and cross-categorylevel with implications for innovation and activation.

• Channel Mastery Deep understanding of the customer their strategic planoperating environment structure existing capabilities challenges andcompetitive threats. Designs and executes long-range strategic plans that createnew demand and opportunities for both the customer and Unilever.

• Digital Commerce Understands the digital landscape (business models andmodalities) shopper fundamentals (e.g. ROPA) and their implications to win indigital commerce. Designs commercial plans to maximise outcomes across thechannel mix.

• Commercial Strategy Partners CSP and Customer Development teams to develop and sell-in optimal customer plans across Price/Promo Innovation Mixand Investment. Leads end-to-end initiatives category and brand strategydeployment and quarterly customer reviews.

• Data Literacy Examines and interprets a wide variety of data and informationand makes recommendations or decisions. Uses analytics to form narrativesand tell compelling stories.

• Executional Excellence Defines and deploys executional standards atcategory brand and customer level. Measures results identifies opportunitiesand provides solutions to close executional gaps. Drives ruthless prioritisation ofactions and dynamically adjusts resources to deliver results.

Leadership

• You are an inclusive motivator of people. Your team delivers with real passiongrowing and learning from each other.

• You remain accountable for your own results and motivate others to deliver withpassion creating an inclusive and engaging climate. You balance challenge withsupport and coaching understand the wider business context and demonstratestrong emotional intelligence.

Unilever Behaviours

• TALENT CATALYST We inspire people to grow with support and honesty

• PERSONAL MASTERY We bring our best whatever the challenge

• AGILITY We are curious courageous and adaptable to change

• CONSUMER & CUSTOMER LOVE We delight our consumers and partner ourcustomers better than anyone else

• PASSION FOR HIGH PERFORMANCE We are hungry to win together prioritiseruthlessly and own the outcome

• PURPOSEFUL IMPACT We care deeply about delivering positive impact forbusiness people and plan

What awaits you at Unilever

The core of Unilevers culture is captured as Human Purposeful Accountable. You will be joining a dynamic flexible and inspiring work environment that truly cares about your wellbeing values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the worlds most admired employers by providing an environment where individuals can achieve their goals both professionally and personally. Make no mistake we expect a lot from our people as they do of us. So if you can rise to the challenge dont waste any time - apply now!

We are committed to making reasonable adjustments to provide a positive barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process please contact

Unilever is an organization committed to equity inclusion and diversity to drive our business results and create a better future every day for our diverse employees global consumers partners and communities.

This means we encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples Māori and Pacific Peoples and people with disabilities. Interested in learning more check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.

At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.

Unilever is an organization committed to equity inclusion and diversity to drive our business results and create a better future every day for our diverse employees global consumers partners and communities.

This means we encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples Māori and Pacific Peoples and people with disabilities.

At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.