Facilities Manager

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The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional this capacity the jobholder will be the person responsible for the service delivery at specified locations which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.
The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs by managing and coordinating the efforts of the FM team (e.g. direct reports service providers contractors and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalles reputation and capabilities to prospective tenants and clients.

• Communication with Site Leadership team (Country Manager HR Finance Legal IT etc.).

• Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to clients satisfaction.

• Procurement of goods and services for clients buildings utilizing Jones Lang LaSalle sourcing teams.

• Hold regular meetings with Landlord ensuring that terms of lease are being provided to client- e.g. external maintenance central plant management.

• Responsibility for meeting KPIs and SLAs defined within the contract.

• Project Management during built-out phases liaising with architects/landlords organizing work schedules etc.

• Site Inspections(with other members of Facility Team):

• Daily cleaning

• Heating ventilation air conditioning

• Landscaping (when present)

• Ensure that contracted resources deliver work to meet duration and quality targets addressing and ensuring the correction of under-performance issues.

• Establish and operate the information systems necessary for effective scheduling and recording of contract work.

• Processing and controlling of invoices and work orders opening and monitoring budgets in the financial system (Oracle) preparing and updating forecasts.

• Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system electrical installations etc.).

• Purchasing of furniture organization of internal departmental office/space moves.

• Manage a team of receptionists and an Office Services Coordinator/ Building Operations Coordinator including allocating resource delegating workload ensuring adherence to best practices etc. (roles not present on every site).

• General administration of department (holidays training performance reviews etc.).

• Updating and maintaining official safety documents liaise with government authorities.

• Organization of fire evacuation and first aid training for employees.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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