Workplace Experience Lead

Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people commitment to innovation and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best and work with the best this is where you belong.

The Workplace Experience Lead is an integral part of Lathams Workplace Experience (WE) role will be responsible for playing a crucial role in delivering top-tier service to both internal and external clients whether remotely or in-person while serving as the primary point of contact for new partners and associates in the relevant location guiding them through the onboarding process while integrating them into the firms culture and processes. This role is based in Denver CO and is affiliated with Lathams New York office. Please note that this role requires an in-office presence Monday - Friday from 9:00 am 5:00 pm.

Other key responsibilities include:

• Acting as a liaison between new partners and various departments acting as a trusted advisor ensuring they have access to necessary tools resources and support functioning as a liaison across business services ensuring consistent communication and guiding process efficiency
• Liaising managing and coordinating vendor relationships and expenses for various office-related needs (office supplies records management courier services food and beverage service equipment leases)
• Overseeing physical office space management including all maintenance issue resolution and upkeep parking security and cleaning coordinating with building personnel as needed
• Ensuring workstations and collaboration spaces are presentable and equipped to client specifications while verifying technology functionality providing first-line technology assistance and utilizing the firms Workplace Experience technology tools to enhance client support
• Preparing for and greets all guests and visitors including obtaining credentials office readiness meeting space coordination etc. anticipating needs and providing information about available services
• Protecting and maintaining any highly sensitive confidential privileged financial and/or proprietary information that Latham & Watkins retains
  

Wed love to hear from you if you:

• Exhibit strong organizational project management and multitasking skills with the ability to manage multiple priorities and deadlines
• Demonstrate well-developed and professional communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels
• Possess the ability to work in a team environment with a customer service focus

And have:

• A Bachelors degree or equivalent in Business or related field
• A minimum of five (5) years of cumulative experience
• A minimum of three (3) years progressively responsible management experience in a legal or professional services environment

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:

• Healthcare life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services mindfulness and resiliency medical resources well-being events and more)
• Professional development programs
• Employee discounts
• Affinity groups networks and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including but not limited to hair texture and protective hairstyles) color religion sex age national origin sexual orientation gender identity veteran status (including veterans of the Vietnam era) gender expression marital status or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

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