Commercial AE Sales Manager

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Commercial Manager recruits develops and leads Account Executives to achieve new business goals weekly monthly quarterly and annually while owning forecast accuracy and leading indicators of success. The role blends rigorous coaching and enablement with datadriven operating cadence outbound pipeline leadership and crossfunctional orchestration to deliver predictable attainment and team growth.

Supervisory Responsibilities:

Recruits interviews hires and onboards AEs; runs effective 1:1s team meetings and a consistent management cadence focused on skill development and deal progression.
Provides timely performance evaluations; addresses performance gaps early with documented plans; manages discipline in line with policy.
Drives engagement and accountability motivating the team around clear objectives and KPIs while fostering a customerfirst culture.

Duties/Responsibilities:

Own forecast quality and business rhythm: accurate weekly/monthly forecasts pipeline rigor stage hygiene and timely why/why not updates that roll up predictably to leadership.
Lead outbound pipeline creation and close: set strategy for targeting messaging and coverage; inspect activity-to-opportunity ratios; enable repeatable plays that scale.
Build and deliver an ongoing skills analysis and scalable coaching curriculum; balance play calls (deal progression) with fundamentals (discovery ROI multithreading negotiation executive engagement).
Conduct highimpact 1:1s call/deal reviews and team trainings grounded in data; document career development plans to evolve talent into top performers.
Partner crossfunctionally (Marketing Sales Enablement/Ops CS Solution Architects Product) to orchestrate campaigns resolve risks and accelerate evaluations to close.
Recruit proactively: maintain a strong talent network partner with TA uphold DE&I best practices and raise the hiring bar with clear decision rationales and rapid candidatetohire conversion.
Address performance early and constructively; leverage enablement and People partners appropriately and pursue alternative paths when needed.
Communicate effectively up down and across: synthesize insights for leadership anticipate questions and drive adoption of change with thoughtful action plans.
Perform other related duties as assigned.

Required Skills/Abilities:

Management cadence mastery: runs effective 1:1s team meetings and inspection cycles; sets expectations and holds teams accountable to inputs and outcomes.
Coaching and talent development: builds repeatable playbooks delivers highimpact trainings and uses career plans to foster ownership and growth.
Forecasting and pipeline rigor: diagnoses funnel gaps improves conversion ratios and ensures pristine SFDC hygiene for visibility and predictability.
Commercial acumen: establishes outbound strategy guides highvelocity and strategic motions and improves deal quality through discovery ROI cases and multithreading.
Crossfunctional leadership: quarterbacks resources across Marketing CS SA Product and Enablement to deliver customerfirst outcomes.
Recruiting excellence and DE&I: evaluates for core competencies sources diverse pipelines and partners with TA to meet hiring plans without capacity gaps.
Change leadership and executive communication: frames the why anticipates objections and drives adoption through clear tailored messaging and action plans.
Datadriven operator: uses dashboards and trend analysis to inform coaching programs and business decisions; acts quickly on feedback with highimpact plans.
Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
Transform workflows by putting AI at the center building smarter systems and ways of working from the ground up.

Education and Experience:

3 years of Account Executive experience hightransaction sales preferred; proven topperformer track record
1 years of team lead and/or management experience is a plus
Experience within SaaS/MarTech preferred
Bachelors degree or above a plus.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.

#LI-HYBRID

#LI-BAILEY

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.

Please see the independent bias audit report covering our use of Covey here

Required Experience:

Manager

Job Summary:The Commercial Manager recruits develops and leads Account Executives to achieve new business goals weekly monthly quarterly and annually while owning forecast accuracy and leading indicators of success. The role blends rigorous coaching and enablement with datadriven operating cadence o...

Job Summary:

Supervisory Responsibilities:

Recruits interviews hires and onboards AEs; runs effective 1:1s team meetings and a consistent management cadence focused on skill development and deal progression.
Provides timely performance evaluations; addresses performance gaps early with documented plans; manages discipline in line with policy.
Drives engagement and accountability motivating the team around clear objectives and KPIs while fostering a customerfirst culture.

Duties/Responsibilities:

Own forecast quality and business rhythm: accurate weekly/monthly forecasts pipeline rigor stage hygiene and timely why/why not updates that roll up predictably to leadership.
Lead outbound pipeline creation and close: set strategy for targeting messaging and coverage; inspect activity-to-opportunity ratios; enable repeatable plays that scale.
Build and deliver an ongoing skills analysis and scalable coaching curriculum; balance play calls (deal progression) with fundamentals (discovery ROI multithreading negotiation executive engagement).
Conduct highimpact 1:1s call/deal reviews and team trainings grounded in data; document career development plans to evolve talent into top performers.
Partner crossfunctionally (Marketing Sales Enablement/Ops CS Solution Architects Product) to orchestrate campaigns resolve risks and accelerate evaluations to close.
Recruit proactively: maintain a strong talent network partner with TA uphold DE&I best practices and raise the hiring bar with clear decision rationales and rapid candidatetohire conversion.
Address performance early and constructively; leverage enablement and People partners appropriately and pursue alternative paths when needed.
Communicate effectively up down and across: synthesize insights for leadership anticipate questions and drive adoption of change with thoughtful action plans.
Perform other related duties as assigned.

Required Skills/Abilities:

Management cadence mastery: runs effective 1:1s team meetings and inspection cycles; sets expectations and holds teams accountable to inputs and outcomes.
Coaching and talent development: builds repeatable playbooks delivers highimpact trainings and uses career plans to foster ownership and growth.
Forecasting and pipeline rigor: diagnoses funnel gaps improves conversion ratios and ensures pristine SFDC hygiene for visibility and predictability.
Commercial acumen: establishes outbound strategy guides highvelocity and strategic motions and improves deal quality through discovery ROI cases and multithreading.
Crossfunctional leadership: quarterbacks resources across Marketing CS SA Product and Enablement to deliver customerfirst outcomes.
Recruiting excellence and DE&I: evaluates for core competencies sources diverse pipelines and partners with TA to meet hiring plans without capacity gaps.
Change leadership and executive communication: frames the why anticipates objections and drives adoption through clear tailored messaging and action plans.
Datadriven operator: uses dashboards and trend analysis to inform coaching programs and business decisions; acts quickly on feedback with highimpact plans.
Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
Transform workflows by putting AI at the center building smarter systems and ways of working from the ground up.

Education and Experience:

3 years of Account Executive experience hightransaction sales preferred; proven topperformer track record
1 years of team lead and/or management experience is a plus
Experience within SaaS/MarTech preferred
Bachelors degree or above a plus.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations.

#LI-HYBRID

#LI-BAILEY

Please see the independent bias audit report covering our use of Covey here

Required Experience:

Manager

Key Skills

Forecasting
Hyperion
Cost Management
Construction Estimating
QlikView
Bus Driving
Analysis Skills
HubSpot
Salesforce
Market Research
negotiation
Financial Planning

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About Company

Klaviyo

Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.

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