Senior Training Specialist

Dentsu

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

Company Description:

We Dream. We Do. We Deliver.

At Merkle adentsucompany we power theexperienceeconomy. Whetherwerebuilding the next greatapp running CRM at scale for global brands delivering technology architectures that support millions ofusers or providing world-class data identity and insights solutionsitsall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsuslegacy of innovation andcreativity originating in Japanwevespent over 35 years helping brands build loyalty drive growth andconnect meaningfully with their audiences.

Wevebeen named a global Leader by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce experience designengineeringand technology integration digitalmarketing data scienceCRM andloyalty and customer data management.

Why choose Merkle

Innovation at Our Core:As part ofdentsusglobal network Merkle pushes the boundaries of customerexperience integrating creativity technology and data to drive real-world impact. For over 35 yearswevebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16000 employeesacross 30 countries and part of a70000employeesnetwork atdentsu Merkle blends global insights with a deep understanding of localmarkets to deliver personalized effective solutions.

Collaborative Culture:At Merkle your ideas and contributions truly matter.Youlljoin a team that fostersinnovation collaboration and creative problem-solving. Together we work on impactful internationalprojects making meaningful connections every step of the way.

Job Description:

The Training Specialist is responsible for designing delivering and evaluating training programs that enhance employee performance capability development and business outcomes. This role partners with capability leaders to identify skill gaps and implement effective learning solutions aligned with organizational goals.

Key Responsibilities:

  • Manages training programs including program design collaboration with SMEs enrollment management and stakeholder management
  • Organizes and supervises training courses suggests enhancements and modifications to improve engagement learning and retention
  • Conduct training needs assessments in collaboration with capability leaders and HR
  • Translate requirements into training courses using effective training methods
  • Collaborates in managing the internal training platform developing and supervising the production of training materials
  • Design and develop e-learning courses for LMS platform
  • Facilitates the certification process and follows its development
  • Manages and optimizes administrative processes (contracts platform access ticketing support)
  • Ensure quality control checks are built into the successful implementation of training plans deliverables and strategies
  • Gathers and aggregates data on the effectiveness of training programs
  • Partner with capability leaders to align training initiatives with business strategy
  • Monitor industry trends and best practices in learning & development
  • Support onboarding programs to ensure smooth employee integration

Qualifications

  • Bachelors degree in Human Resources Education Business or related field.
  • 35 years of experience in training learning & development or talent development.
  • Strong facilitation and presentation skills.
  • Experience with LMS platforms and digital learning tools.
  • Excellent communication and stakeholder management skills.
  • Ability to analyze data and measure training impact.

*Work visa sponsorship is not available.For local documentation (NIF NISS) please consult Portuguese authorities.

Additional Information

Benefits andperks:

25 vacation days

Enjoy 2additionalvolunteering days to support your passion project

Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

Health insurance (also possible for family members)

Cutting Edge Technology & Latest IT tools

Software-house environment

Agile and Flexible working hours

Hybrid work system (remote friendly)

Digital nomad policy

Focus on career development

Full access to Dentsu Academy our global online learning platform

Beers foosball and ping-pong! #workhardplayhard

Free breakfast every second Tuesday of the month

Employee discounts

Team & Company events

Referral bonus program

*Atdentsu Diversity Equity and Inclusion (DEI) is central to our vision: To be at the forefront of people-centered transformations that shape society.

We cherish the unique talents and perspectives of all individuals welcoming applicants regardless of gender gender identity nationality religion ethnicity cultural background sexual orientation age physical or mental ability. By embracing diverse perspectives we create meaningful change and sustainable growth for our people clients and society. Our hiring decisions are guided by qualifications and role-specific requirements ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Senior IC

Job Description:Company Description:We Dream. We Do. We Deliver.At Merkle adentsucompany we power theexperienceeconomy. Whetherwerebuilding the next greatapp running CRM at scale for global brands delivering technology architectures that support millions ofusers or providing world-class data identit...
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About Company

Company Logo

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.

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