Temporary Accommodation (Hostels) Manager
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Job Location:
Peterborough - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We have a full time vacancy in our amazing Supported HousingTeam working Monday to Friday (with flexibility to work an occasional Saturday if required with TOIL).
You will work as part of a team providing day to day support to vulnerable individuals and families living in hostel accommodation. The team work closely with external organisations including PCC Housing Needs and DWP to ensure residents are supported and working towards sustainability of accommodation that leads to independent living when moving on.
As well as day to day contact with the temporary accommodation residents you will need tomaintain links with external agencies including; DWP Peterborough Housing Needs health services drug and alcohol agencies and social services.
In this role you will be responsiblefor
- Support and interventions on behalf of residentsto address support needs liaising with internal and external agencies or signposting as required
- Maintaining residents notes and communication with all members of the team with regard to respecting client confidentiality and working within data protection guidelines
- Carrying out health and safety building checks and highlighting issues for remedial action
We are looking for someone with
- Knowledge of welfare benefits and statutory and voluntary services available for vulnerable adults.
- Experience of working with vulnerable groups
- An ability to communicate effectively on a one-to-one basis with vulnerable clients.
- Ability to empathise and display sensitivityto client personal circumstances.
- Ability to use IT to maintain records and extract information.
- Ability to build effective working relationships with colleagues residents and partner organisations
Please take a look at the full Job Description at the foot of this advert. If you have theskills andexperience detailed and want to be part of a hard working team in a role that is able to really make a difference to peoples lives then apply now.
We reserve the right to close this advert early if sufficient interest is received. Therefore if you are interested in the role we encourage you to apply without delay!
The Company
A commercial business with a social heart our vision is to create opportunities that change lives through our drive expertise resources and passion.
Our dynamic approach has made us one of the regions leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough and the surrounding area were committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change and well continue to grow our business in todays fast-paced operating environment.
Theres more to building communities than building addition to providing quality homes and delivering excellent landlord services we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment wellbeing and family-friendly services to the heart of our communities with a rapidly expanding digital support offer too.
You can find out more about us and the services we offer our residents on the CKH website.
Putting People First
CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.
At CKH everything we do is about the people who live in our homes and access our services. So we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you youll be part of a team that makes a difference and creates opportunities that change lives.
As well as working to create sustainable prosperous communities were also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience our team is united by our shared values: action commitment excellence integrity and teamwork. If that sounds like you wed love to hear from you.
Benefits
We know we need to provide a great working environment to attract the best people. Our offer includes:
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A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover
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Generous holiday entitlement; 25 days plus bank holidays increasing with time
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Flexible family friendly and carers policies that allow a range of paid and unpaid leave
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CKH Rewards benefits platform including cashback on purchases instant vouchers and reloadable gift cards
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Westfield Health giving access to a range of benefits such as 24 hour DoctorLine Employee Assistance Programme money back for glasses and dental treatment (after probation)
Documents
Required Experience:
Manager
Key Skills
- Compliance Management
- Organizational skills
- Mediation Experience
- Solaris
- Facilities Management
- Conflict Management
- Assistive Technologies
- Opera/Guestline/Matrix software
- Joint Operations
- Sybase
- Alternative dispute resolution
- negotiation
About Company
Welcome to Cross Keys Homes - find whatever you need, from advice on how to look after your rented home to the current availability of our shared ownership h...
