Care Coordination Specialist
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: Hybrid position - Required to be in our Nashville TN office & the ability to work remote (2-3 days per week)
Status: Full-Time MondayFriday 40 hours/week
Reports to: Vice President Clinical Operations & Palliative Care
About This Role
The Care Coordination Specialist plays an important role in supporting providers and clinical staff by managing office-based administrative and care coordination tasks. This position assists with processing prior authorizations diagnostic results referrals and maintaining order follow-up. The ideal candidate is organized detail-oriented and comfortable working in a healthcare office setting. This role requires the ability to independently prioritize and manage a workload with competing deadlines in a fast-paced environment. Experience with back-office healthcare operations is highly valued along with strong communication skills reliability and a patient-centered approach. The Care Coordination Specialist will be accountable for meeting Alive Care Standards and collaborating effectively with Alive team members as needed.
Alive Core Standard Creating an extraordinary experience
CLINICAL AND ADMINISTRATIVE SUPPORT
- Process new referrals and field initial interest in services in a personable and professional manner
- Process prior authorizations for medications diagnostics and durable medical equipment in a timely and accurate manner.
- Coordinate referrals to specialists including obtaining required documentation and insurance approvals.
- Manage laboratory and diagnostic results ensuring results are reviewed documented and communicated per provider instructions.
- Perform order follow-up including tracking outstanding labs imaging and referrals and closing loops with patients and providers.
- Enter update and maintain accurate updates in the electronic medical record (EMR).
- Prioritize daily workload to address urgent authorizations time-sensitive results and referral deadlines appropriately.
Benefits
- Comprehensive medical dental vision and supplemental insurance options
- Generous PTO
- 403(b) retirement plan with employer match
- Strong work life balance
EDUCATION and/or EXPERIENCE
- High school diploma or equivalent required. Healthcare administrative professional with a minimum of 2 years of healthcare
- Experience with EMR systems
- Knowledge of medical terminology
- Experience working with Medicare and commercial insurance plans
Preferred:
- Experience in hospice and/or palliative care is strongly preferred.
- Experience preferably in outpatient healthcare settings
Required Experience:
IC
Key Skills
- Shipping & Receiving
- Microsoft Office
- Customer Service
- Freight Experience
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Supply Chain Experience
- Dispatching
- Microsoft Excel
- Logistics
- 3PL
About Company
Alive Hospice provides loving care to people with life-threatening illnesses, support to their families, and service to the community in a spirit of enriching lives.
