Director of Talent and Culture
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Director of Talent & Culture
Hilton Philadelphia City Avenue & DoubleTree by Hilton
About Wurzak Hotel Group
Wurzak Hotel Group is a respected hospitality leader with more than 30 years of experience developing and managing high-performing hotel assets. Our success is rooted in entrepreneurial leadership operational excellence and an uncompromising commitment to guest satisfaction.
We cultivate a positive inclusive and performance-driven culture where talented professionals grow innovate and create meaningful impact. By investing in our people and maintaining a sharp focus on results we continue to strengthen our position as one of the regions premier hospitality companies.
Position Summary
Wurzak Hotel Group is seeking a strategic and hands-on Director of Talent & Culture to lead all human resources operations for the dual-branded Hilton and DoubleTree properties located side by side in Philadelphia. Together these high-volume hotels feature over 300 guest rooms and 35000 square feet of meeting and event space requiring a strong HR leader who thrives in a complex fast-paced environment.
Reporting directly to the General Manager(s) and partnering closely with executive leadership this role provides both strategic direction and operational execution across all HR disciplines including talent acquisition employee relations payroll compliance performance management engagement and culture initiatives. The Director serves as a key member of the Executive Committee and plays a critical role in driving operational excellence through people leadership.
Key Responsibilities
Strategic HR Leadership
Serve as a trusted advisor to General Managers and department leaders on workforce planning organizational development and employee engagement.
Align Talent & Culture strategies with business goals brand standards and financial objectives.
Develop and implement HR initiatives that enhance retention productivity and service excellence.
Talent Acquisition & Workforce Planning
Guide and monitor department leaders in the art of recruitment ensuring timely hiring to meet operational demands.
Develop and teach proactive sourcing strategies for high-volume and seasonal roles.
Ensure on-boarding programs deliver a strong first impression and set new hires up for success
Employee Relations & Compliance
Lead employee relations matters including investigations conflict resolution corrective action and terminations.
Ensure consistent application of company policies and Hilton brand standards.
Maintain full compliance with federal state and local employment laws including wage and hour regulations tip compliance OSHA and EEO requirements.
Manage unemployment claims workers compensation cases and audits.
Payroll & HR Administration
Oversee accurate and timely payroll processing that includes tip reporting garnishments bonuses and other incentives.
Ensure and monitor timekeeping by leaders for accuracy and compliance with labor regulations.
Maintain accurate employee files and HR records.
Performance Management & Development
Lead the performance review process and support department leaders with coaching and documentation.
Implement succession planning and internal development strategies.
Partner with leadership to identify training needs and deliver impactful learning initiatives.
Culture Engagement & Recognition
Champion a culture of accountability inclusion and recognition.
Administer corporate employee engagement programs recognition initiatives and team-building events and supplement with other creative initiatives designed at the property level.
Promote retention strategies in a competitive hospitality labor market.
Benefits & Employee Communication
Oversee open enrolment and employee education regarding medical dental vision 401(k) and supplemental programs.
Ensure clear consistent communication across both properties through meetings postings and digital platforms.
Foster a collaborative service-oriented culture across all departments.
Qualifications & Experience
Bachelors degree in Human Resources Business Administration or related field preferred (or equivalent experience).
5 years of progressive HR leadership experience preferably in hospitality.
Prior Hilton brand experience strongly preferred.
Demonstrated experience processing payroll and managing compliance in a high-volume environment.
Strong working knowledge of employment law and hospitality-specific labor practices.
Proven leadership skills with the ability to influence and partner with senior leadership.
Highly organized detail-oriented and capable of managing multiple priorities across dual properties.
Our Perks
Culture of Excellence
Medical Dental Vision & Supplemental Insurance
Paid Time Off
Hotel Discounts
401(k) Company Match
Career Development Opportunities
Peer-to-Peer Recognition
Quarterly & Annual Awards
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Banquet Server Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and e...
