Jabil is a product solutions company providing comprehensive design manufacturing supply chain and product management services. Operating from over 100 facilities in 29 countries Jabil delivers innovative integrated and tailored solutions to customers across a broad range of industries and end-markets such as automotive consumer lifestyle and wearable tech defense and aerospace connected home and building industrial and energy enterprise and infrastructure healthcare mobility packaging and printing.
How will you make an impact
As a Site Reliability Technical Lead within Jabils Cloud Test Software Development team you will directly contribute to the daily operations and ongoing development of our Cloud Test Platform Infrastructure deployed across multiple global production facilities.
You will provide a first-line response to production issues including outages end-user performance concerns change management and monitoring while driving continuous improvement of production test infrastructure and applications.
As the Site Reliability Technical Lead you will also ensure site software and hardware remain current to maintain high availability and lead cross-training initiatives to strengthen team capability knowledge sharing and operational resilience.
What will you do
Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities.
Support the sites manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning deployments and assembly.
Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations upgrades management.
Communicate manufacturing test infrastructure improvements and provide leadership with combined reporting on site performance uptime risks and reliability trends.
Support manufacturing test incident response analysis and corrective actions for the site operations.
Participate in closed loop analysis/responses to factory test failures.
Perform scheduled preventive maintenance on the test infrastructure including MDF IDF and SUT TORs.
Administer upgrade maintain and continuously improve the enterprise monitoring platform to ensure initiative-taking alerting system visibility and high availability of factory IT/OT and production-critical systems.
Management & Supervisory Responsibilities
Reports to Management
Mentor and cross train Site Reliability Technicians
How will you get here
Experience in the following programming/scripting languages:
Python
Java
BASH
C C experience a plus
Understanding of Linux fundamentals:
Ubuntu
Familiarity with hardware and API solutions for controlling managing and stressing L10 devices (servers network and storage SSDs NVMe):
IPMI
Redfish
mprime
FIO
Linpack
ptugen
memtester
Familiarity in the creation and configuration (DHCP PXE boot nginx) of Virtual Machines (VMs) using VMWare is a plus.
Experience with leading edge networking systems hardware software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1 L2 and L3 (BGP DHCP Relay ECMP). Arista CloudVision is a plus.
Experience with networking systems hardware software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 L3).
Demonstrated ability to lead communication of manufacturing test infrastructure improvements and deliver consolidated executive-level reporting on site performance uptime risks reliability trends and mitigation strategies.
Education:
Bachelors degree in electrical Computer Engineering Computer Science or related field.
Experience:
1-3 years of software engineering and/or IT operations and infrastructure experience.
Excellent verbal and written communication skills.
Experience working in multi-site and multi-cultural environments.
Domestic and/or international travel up to 10% may be needed.
What Can Jabil Offer You
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&D and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.