Query & Resolution Senior Analyst (within Accounts Payable)
Job Summary
Who we need:
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes finding ways to simplify standardize and automate.
Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning forecasting advising budgeting reporting or sales opportunities.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas data and insights to drive continuous improvement in functions.
What you will do:
Liaise with relevant parties (buyers requestors and suppliers etc.) to resolve critical invoice and PO discrepancies
Shared mailbox management for a team cluster ownership of a shared mailbox for a specific entity
Handle internal and external escalations (vendors & stakeholders) and maintain a high rate of customer satisfaction
Work closely with the team and other departments to resolve invoice issues and to identify and correct root causes of errors
Proactively participate in daily huddles
Own and drive the escalation of tickets in Service Now related to vendor setups banking details and other
Actively participate in process improvements and various transversal projects
What you will need:
Required:
Fluency in English
Minimum 1 year of relevant working experience in Accounts Payable or Accounting
Familiar with ERP systems Accounting and Customer Service
Degree in Finance Accounting or related field
Preferred:
Experience in a multinational environment or in shared service center
Salary information will be provided during therecruitment process.
Required Experience:
Senior IC
Key Skills
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more