Director of Events

Lake Geneva, WI - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Destination Geneva National seeks a dynamic and experienced Director of Events to lead our event management team in creating extraordinary and memorable experiences at our Resort & Club located in Lake Geneva Wisconsins most popular vacation spot. Boasting exquisite golf course and shoreline landscapes luxurious accommodations and top-tier amenities Destination GN is renowned for hosting upscale weddings corporate events fundraisers social events large-scale golf outings and member-exclusive RESPONSIBILITIESPrimary responsibilities include but are not limited to the following:Develop and implement comprehensive event strategies aligned with the resorts objectives focusing on revenue generation brand enhancement and customer the planning coordination and execution of a diverse range of events including weddings corporate functions fundraisers and other social gatherings. Assign events to team members and detail events as needed to support team train and mentor a high-performing events team fostering a culture of excellence collaboration and innovation. Review scheduled events and troubleshoot potential challenges/ strong relationships with clients understanding their unique needs and preferences to deliver personalized event experiences that exceed expectations. Meet & greet in-house clients with preferred vendors and suppliers to negotiate contracts manage budgets and ensure the highest quality of products and weekly Banquet Event Order meetings and oversee all logistical aspects of event planning including venue setup catering audiovisual requirements and accommodations. Lead discussions to review event complexity and proactively avoid service challenges and failures. Ensure the property is apprised of all groups that will impact property forecast sales develop and manage event budgets monitor expenses and optimize revenue streams through strategic pricing upselling and cross-selling opportunities. Manages customer budgets to maximize revenue and meet customer needs. Produce weekly and monthly reports outlining details of upcoming rigorous standards of quality and professionalism throughout all stages of event planning and execution conducting regular inspections and evaluations to uphold the resorts reputation for with the marketing team to develop innovative promotional campaigns leverage social media channels and maximize exposure to target and mitigate potential risks and challenges associated with event operations ensuring compliance with health safety and legal inventories to maximize customer satisfaction and revenue with highly complex or high-profile groups when financial impact will be FUNCTIONSIn addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of the time performing each function to be solely determined by the director based upon departmental and hotel for managing departmental for onboarding & training of all new associates within their the catering menu development plans with property leadership and ensure corrective action is taken to continuously improve guest leadership in guest hospitality exemplifying excellent customer service and creating a positive atmosphere for guest with guests to obtain feedback on product quality and service levels. Review guest satisfaction results and other data to identify areas of to and handle guest problems and staff to provide excellent customer college degree or equivalent years experience in event management food and beverage sales and marketing or related professional software and hospitality (hotel/resort) experience a FACTORSStrong attention to detailExceptional communication skills and a style that conveys knowledge professionalism and to meet deadlines while all while multitasking a number of projects on a daily basisAbility to analyze situations and make decisions quicklyProficient computer skills; Work Excel Power Point DelphiExperience or knowledge of hotel operationsAbility to work a varying schedule based on hotel needsWORKING CONDITIONS AND PHYSICAL DEMANDSUse of Computer KeyboardInteract Verbally and OnlineAccess to Meeting Rooms & Golf CoursesOccasional Light Lifting and Event Set-upSoftware to include but not be limited to Microsoft Office Delphi PMS systems

Required Experience:

Director

Required Experience:

Director