Business Banking Relationship Manager- Charlotte, NC

Job Description:

Job Description:
This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base identifying developing and driving results and acquiring new client opportunities through prospecting networking and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

Responsibilities:

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk

• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews

• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time

• Fosters relationships with key partners such as Merchant Practice Solutions Treasury and Business Banking to increase small business opportunities

• Leverages knowledge of credit to advise small business owners on solutions services and digital capabilities that help them meet their short and long-term business goals

• Supports execution of the sales delivery model to achieve targeted performance and growth of the banks Small Business segment

• Coaches develops guides and delivers feedback to associates and clients while embodying a client and employee-centric culture

Required Qualifications:

Has proven success in consultative sales in financial services or in business-to-business sales

Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers

Is passionate about outside sales and enjoys spending time prospecting

Wants to enhance existing relationships and exceed sales goals

Can analyze financial conditions of clients and industry trends

Can understand and interpret financial statements and cash flow analysis

Has excellent communication skills and demonstrated leadership ability

Enjoys partnering and negotiating with a team of bank employees to solve client issues

Demonstrated management of a client portfolio with focus on relationship development and deepening

Thorough knowledge of small business financial products and services

Familiarity with CRM platforms and other banking systems

Desired Qualifications:

• Community leadership

• Strong computer skills with an ability to multitask in a demanding environment

• Undergraduate degree in business finance or economics preferred or seven years relevant work experience

Skills:

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Customer and Client Focus

• Pipeline Management

• Credit Documentation Requirements

• Financial Analysis

• Oral Communications

• Prioritization

• Written Communications

• Coaching

• Interpret Relevant Laws Rules and Regulations

• Prospecting

• Risk Management.

Minimum Education Requirement:

High School Diploma/GED or equivalent work experience

Shift:

Hours Per Week: