Job Description
Job Title: Technical Business Analyst
Location: Toronto ON
Experience Required: 6 Years
Role Overview
We are seeking a highly skilled Senior Technical Business Analyst to support end-to-end project delivery by translating business requirements into clear functional and technical specifications. The ideal candidate will possess strong analytical skills stakeholder management experience and hands-on collaboration experience with development and QA teams.
Key Responsibilities
Gather and analyze business requirements by collaborating with stakeholders SMEs and end users.
Document detailed functional and technical specifications to support development and QA teams.
Translate business needs into effective system designs using:
Process mapping
Use cases
Workflow diagrams
Data flow diagrams
User stories
Evaluate existing processes and systems to identify gaps inefficiencies and improvement opportunities.
Facilitate workshops JAD sessions and cross-functional stakeholder meetings.
Collaborate with developers solution architects and technical teams to ensure feasibility and alignment with business goals.
Support QA teams by:
Manage change requests including impact analysis documentation and approval coordination.
Track requirements throughout development and testing to ensure alignment with deliverables.
Provide post-implementation support including troubleshooting enhancements and user training.
Essential Skills
Strong experience in business requirements gathering and analysis.
Expertise in documenting functional and technical specifications.
Proficiency in:
Process mapping
Workflow analysis
Use case creation
Data flow documentation
Strong analytical and problem-solving mindset.
Experience facilitating stakeholder workshops and alignment sessions.
Ability to collaborate effectively with development architecture and QA teams.
Experience supporting UAT and test validation activities.
Change management and impact assessment experience.
End-to-end requirements traceability and project tracking.
Post-deployment support and user training capabilities.
Desirable Skills
Knowledge of enterprise data quality frameworks and practices.
Experience with Python (Data Science) for:
Data validation
Automation
Analytics
Proficiency with Microsoft SQL Server 2019 for querying data analysis and validation.
Understanding of enterprise data flows reporting structures and data governance principles.
Key Competencies
Business Requirements Analysis
Functional & Technical Documentation
Process Mapping & System Analysis
Data Flow Diagrams
UAT Support
Change Management
Data Quality & Validation
Stakeholder Management
Post-Implementation Support
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
Job DescriptionJob Title: Technical Business AnalystLocation: Toronto ONExperience Required: 6 YearsRole OverviewWe are seeking a highly skilled Senior Technical Business Analyst to support end-to-end project delivery by translating business requirements into clear functional and technical specifica...
Job Description
Job Title: Technical Business Analyst
Location: Toronto ON
Experience Required: 6 Years
Role Overview
We are seeking a highly skilled Senior Technical Business Analyst to support end-to-end project delivery by translating business requirements into clear functional and technical specifications. The ideal candidate will possess strong analytical skills stakeholder management experience and hands-on collaboration experience with development and QA teams.
Key Responsibilities
Gather and analyze business requirements by collaborating with stakeholders SMEs and end users.
Document detailed functional and technical specifications to support development and QA teams.
Translate business needs into effective system designs using:
Process mapping
Use cases
Workflow diagrams
Data flow diagrams
User stories
Evaluate existing processes and systems to identify gaps inefficiencies and improvement opportunities.
Facilitate workshops JAD sessions and cross-functional stakeholder meetings.
Collaborate with developers solution architects and technical teams to ensure feasibility and alignment with business goals.
Support QA teams by:
Manage change requests including impact analysis documentation and approval coordination.
Track requirements throughout development and testing to ensure alignment with deliverables.
Provide post-implementation support including troubleshooting enhancements and user training.
Essential Skills
Strong experience in business requirements gathering and analysis.
Expertise in documenting functional and technical specifications.
Proficiency in:
Process mapping
Workflow analysis
Use case creation
Data flow documentation
Strong analytical and problem-solving mindset.
Experience facilitating stakeholder workshops and alignment sessions.
Ability to collaborate effectively with development architecture and QA teams.
Experience supporting UAT and test validation activities.
Change management and impact assessment experience.
End-to-end requirements traceability and project tracking.
Post-deployment support and user training capabilities.
Desirable Skills
Knowledge of enterprise data quality frameworks and practices.
Experience with Python (Data Science) for:
Data validation
Automation
Analytics
Proficiency with Microsoft SQL Server 2019 for querying data analysis and validation.
Understanding of enterprise data flows reporting structures and data governance principles.
Key Competencies
Business Requirements Analysis
Functional & Technical Documentation
Process Mapping & System Analysis
Data Flow Diagrams
UAT Support
Change Management
Data Quality & Validation
Stakeholder Management
Post-Implementation Support
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
View more
View less