Director Internal Communications & Engagement

The Director of Internal Communications & Engagement is a senior leader and strategic advisor responsible for shaping the way our enterprise Team Member population understand engage with and activate our corporate strategy culture and brand. You will lead enterprise-wide communications executive engagement organizational change storytelling people-engagement programming and channel strategyensuring messaging is clear inclusive and aligned across all corporate functions. This role serves as a consistent brand voice for both internal and external communications

You will partner closely with senior executives Communications leadership Brand Reputation HR Legal IT Marketing People & Inclusion and Business Units to activate employees around purpose culture inclusion transformation initiatives and business performance. You will also oversee communication governance engagement measurement and enterprise-wide campaigns that strengthen workforce connection and trust.

This role requires exceptional strategic judgment executive presence operational rigor and the ability to lead highperforming teams in a complex matrixed environment.

Primary Responsibilities:

• Own enterprise-level communication strategy for corporate initiatives change programs culture and employee engagement.
• Architect and maintain the company-wide narrative message architecture and content governance.
• Lead long-range engagement planning and annual editorial calendar that aligns to strategic business cycles and cultural moments.

• Serve as strategic counselor to C-suite and senior leaders on communications engagement and organizational storytelling.
• Modernize leadership communication channels

• Lead enterprise engagement campaigns tied to culture values inclusion well-being recognition and talent initiatives.
• Oversee employee listening insights and engagement measurements ensuring strategies respond to workforce expectations and trends.

• Direct communication strategy for major organizational changes including transformation programs and restructuring
• Build change communication playbooks leader toolkits and field activation strategies to drive adoption and understanding.

• Serve as senior advisor in crisis and sensitive-issue communications; lead cross-functional response with Legal HR Security and PR.
• Oversee crisis readiness planning scenario-based exercises templates and governance.

• Own enterprise communication channels ensuring they are modern accessible intuitive and aligned.
• Partner with IT to advance digital employee experience solutions.

• Lead mentor and develop a high-performing communications and engagement team with a culture of creativity accountability and collaboration.
• Manage budgets vendor partnerships and content-production workflows.
• Establish communication standards accessibility guidelines and global/local alignment frameworks.

• Develop enterprise communication dashboards and scorecards focused on reach engagement comprehension sentiment and behavioral outcomes.
• Use analytics and A/B testing to optimize content channels and engagement strategies.
• Provide insights to senior leadership on workforce sentiment and communication effectiveness.

EXPERIENCE EDUCATION AND SKILLS:

• 5-8 years of progressive experience in Corporate Communications Employee Communications Public Affairs or Internal Engagement within large matrixed organizations.
• Experience leading communications strategy at the enterprise level including executive visibility employee engagement and change management.
• Exceptional writing storytelling and messaging skills across audiences and channels.
• Proven track record guiding senior executives with confidence discretion and political acumen.
• Strong people leadership experiencedeveloping teams scaling processes and managing cross-functional initiatives.
• Experience owning communication governance crisis response and complex change initiatives.
• Expertise with Microsoft 365 SharePoint/Viva Adobe Canva analytics tools and modern communication platforms.
• Bachelors degree required; Masters Degree in Communications Organizational Psychology Journalism Business or related field strongly preferred.

Preferred

• Fortune 100 or large global company experience.
• Global communications experience managing localization and cultural nuance.

• Multi-lingual preferred mastery of written English is required