Sales Desk Support APAC
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
At Motorola Solutions we create technologies our customers refer to as their lifeline. Our technology platforms in communications software video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications command center software and video security & analytics bolstered by managed & support services make cities safer and help communities and businesses thrive. At Motorola Solutions we are ushering in a new era in public safety and security.Motorola Solutions fixed and mobile video access control and software solutions led by our Avigilon Alta Avigilon Unity and Pelco portfolios help you find analyze and share information so you can respond to events with speed and decisiveness to keep your people and property safe. Whether you are looking to deploy a new video security or access control solution equip your team with body-worn cameras or leverage analytics through purpose-built applications we have solutions to meet your needs.
Job Description
As a Sales Desk Support you will be responsible for but not limited to the following:
Generate detailed and accurate sales quotes for products and services in response to customer and partner requests.
Accurately process customer transactions (quotes and sales orders).
Manage trade discounts.
Coordinate with sales finance operations and logistics teams to ensure the smooth transfer of orders from initiation to completion.
Monitor order status and proactively resolve any issues that may arise during the order fulfillment process.
Maintain accurate records and documentation pertaining to quotes orders and customer interactions.
Collaborate with cross functional teams to improve customer experience within assigned territory.
Basic Requirements
Bachelors Degree in any field
Prior experience in a sales support order management or similar role within a technology or communications company
Knowledge of channel/partner sales and account management principles and practices as applied in a Technology/SaaS environment
Understanding of sales process deal registration at technology software or services company
Ability to handle multiple projects in a fast-paced environment while paying excellent attention to detail
Strong verbal and written communication skills
Excellent organizational skills
Problem-solving and dispute-resolution abilities
Can do attitude and strong time management skills
Ability to support the business in different time zones
Excellent verbal and written communication skills in English. Any additional language will be an added advantage.
Travel Requirements
None
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
NoEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more
