Senior Product Director, Consumer Experience

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

This is one of the most exciting product leadership roles in our company.

As Senior Director of Product for three of our main brands (foodpanda foodora and Yemeksepeti) you will define and lead the future of the consumer experience across platforms used by tens of millions of customers globally.

You will own the strategy product and execution for how customers discover decide and order and how AI fundamentally transforms that journey.

We believe the next generation of Food & Grocery delivery will be AI-native:

Experiences that are deeply personalized to each individual
Interfaces that shift from browsing to intent-driven and conversational
Products that continuously learn and adapt in real time
Product teams that leverage AI to operate dramatically faster and smarter

You will lead this transformation.

This role combines category-defining product vision organizational leadership and hands-on product excellence. You will work directly with senior leadership and play a critical role in shaping the future of our company.

Your mission

Articulate a category-defining product vision

Set a bold multi-year vision for the consumer experience leveraging AI to reinvent how customers discover and order food and groceries
Identify and pursue step-change opportunities that unlock meaningful growth in conversion retention frequency and customer lifetime value
Anticipate where customer expectations and technology are going and ensure we lead not follow

Build and lead an exceptional product organization

Recruit develop and inspire a world-class team of Product Managers
Raise the bar for product thinking craft and execution across the organization
Establish AI-native product development practices that dramatically increase team velocity and effectiveness
Create a culture of extreme ownership ambition and customer obsession

Deliver impact at global scale

Own one of the companys most critical product areas with responsibility for core business metrics and customer outcomes
Partner with Engineering Design Data and Business leaders to deliver innovative high-quality products at speed
Personally engage in the most important product decisions opportunities and inflection points

Be a strategic leader and force multiplier

Act as a trusted partner to senior executives and organizational leadership
Drive alignment across teams functions and regions
Help shape not only what we build but how our entire product organization operates in the age of AI

Qualifications :

This role is designed for exceptional product leaders who want to operate at scale and define the future of a category.

10 years of product management experience building world-class consumer products
5 years leading and scaling high-performing product teams
Track record of owning and growing large product areas with clear measurable business impact
Experience operating in fast-moving high-complexity environments

Proven experience integrating AI into customer-facing products (e.g. personalization recommendations search conversational interfaces automation) and/or
Demonstrated ability to leverage AI to transform product development speed quality and decision-making

Ability to influence senior stakeholders and drive alignment across large organizations
High standards strong ownership and bias for action

Experience in marketplaces eCommerce on-demand delivery or other scaled consumer platforms a plus

Additional Information :

Why this role exists

Food & Grocery delivery is being reinvented.

AI will reshape:

How customers interact with our platform
How decisions are made
How products are built
How fast the best teams can move

We are looking for a leader who will drive those changes.

Why you should join

Own and shape a product used by millions of customers globally
Lead one of the most strategic product areas in the company
Build and scale a world-class product team
Operate at the forefront of AI-driven product innovation
Deliver impact at massive scale

Remote Work :

Employment Type :

Full-time

This is one of the most exciting product leadership roles in our company.As Senior Director of Product for three of our main brands (foodpanda foodora and Yemeksepeti) you will define and lead the future of the consumer experience across platforms used by tens of millions of customers globally.You w...