F&B Supervisor

We are seeking an enthusiastic and detail-oriented F&B Supervisor to join our dynamic Food and Beverage team in North Jakarta this pivotal supervisory role you will lead and inspire a talented team while maintaining the highest standards of service quality and professionalism. You will be instrumental in driving operational excellence enhancing guest satisfaction and contributing to the organizations revenue growth. This position offers an exciting opportunity to showcase your leadership abilities develop your teams skills and make a meaningful impact on our guests dining experiences.

• Supervise and mentor the Food and Beverage team fostering a collaborative and supportive work environment that encourages professional growth and skill development
• Ensure all products and services meet established quality standards and comply with hygiene safety and regulatory requirements
• Manage daily F&B operations including restaurant and bar service to deliver exceptional guest experiences and maintain brand consistency
• Monitor inventory stock rotation and equipment maintenance identifying needs and minimizing losses and breakage
• Develop and implement strategies to increase sales and revenue while maintaining cost efficiency and profit margins
• Handle guest inquiries and complaints with empathy and professionalism resolving issues promptly and keeping management informed
• Coordinate with other departments (front office reservations housekeeping) to ensure seamless service delivery and guest satisfaction
• Conduct staff training and onboarding programs ensuring all team members understand service standards safety protocols and product knowledge
• Maintain a clean organized and safe workplace that adheres to the organizations environmental commitments and security regulations
• Prepare and analyze reports on sales performance labor costs and operational metrics to support decision-making
• Promote special offers and the full range of F&B products to encourage guest loyalty and maximize revenue opportunities
• Ensure compliance with all mandatory training requirements and maintain accurate records for the team
• Demonstrate exemplary behavior and professionalism embodying the organizations brand values and service philosophy

Qualifications :

**Required Skills and Competencies:**

• Strong leadership and team management abilities with proven experience supervising diverse staff
• Excellent customer service and interpersonal skills with a guest-focused mindset
• Comprehensive knowledge of food and beverage operations service standards and menu offerings
• Proficiency in inventory management stock control and cost analysis
• Solid understanding of food safety hygiene regulations and health and safety compliance
• Proficiency with Point of Sale (POS) systems and basic computer skills
• Strong organizational and time management abilities with the capacity to multitask effectively
• Problem-solving skills and the ability to make decisive decisions under pressure
• Excellent verbal and written communication skills in English
• Physical stamina for standing walking and working in a fast-paced environment

**Preferred Skills:**

• Experience in budget management and financial analysis
• Knowledge of beverage service regulations and responsible alcohol service
• Sales and revenue management expertise
• Conflict resolution and mediation abilities
• Experience coordinating with multiple departments

**Required Experience:**

• Minimum 2-3 years of supervisory or leadership experience in a Food and Beverage environment
• Proven track record in restaurant bar or hospitality operations management
• Experience managing and developing team members in a service-oriented setting

**Education and Certifications:**

• High school diploma or equivalent
• Food Safety Certification (preferred)
• Hospitality Management or F&B Operations certification (preferred)

**Domain Expertise:**

• In-depth knowledge of F&B operations service standards and best practices
• Understanding of restaurant and bar management principles
• Familiarity with guest relations and service excellence standards
• Knowledge of local food and beverage regulations in Indonesia (preferred)

Remote Work :

No

Employment Type :

Full-time