Ready to build the future with AI
At Genpact wedontjust keep up withtechnologywe set the pace. AI and digital innovation are redefining industries andwereleading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of howwerescaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-movinginnovation-driven environment love building and deployingcutting-edgeAI solutions and want to push the boundaries ofwhatspossible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Senior Principal Consultant MSD 365 Functional BA
We are seeking an experienced Functional Business Analyst with good expertise in Source-to-Pay (S2P) processes/hands-on experience in Microsoft Dynamics 365 Finance & Operations. The role involves working closely with Procurement Finance Accounts Payable and IT teams to design implement and optimize end-to-end processes within D365.
Key Responsibilities
1. Business Analysis & Requirement Gathering
Collaborate with business stakeholders (Procurement AP Finance Supply Chain) to gather and document requirements.
Conduct workshops and process mapping sessions.
Prepare BRD FRD functional design documents (FDD) and user stories.
Perform fit-gap analysis between current processes and D365 standard functionality.
Recommend best practices aligned with D365 capabilities.
2. Support Implementation
Support end-to-end implementation lifecycle (Design Build Test SIT UAT Deploy).
3. Stakeholder & Change Management
Act as liaison between business and technical teams.
Provide training to end users and create training documentation.
Support hypercare and post-go-live stabilization.
Identify opportunities for process automation and optimization.
Qualifications we seek in You!
Minimum Qualifications
Bachelors degree in Finance/Supply Chain/Business Administration or related field.
Experience in S2P functional roles or experience in Microsoft Dynamics 365 Finance & Operations.
Strong documentation and stakeholder communication skills.
Experience in global rollout or multi-entity environments.
Preferred Qualification:
Process-driven mindset
Analytical and problem-solving skills
Strong stakeholder engagement
Ability to work in cross-functional teams
Detail-oriented with governance focus
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everythingwe build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Letsbuild tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process jobapplicationsand applicantsare not required topay toparticipatein our hiring process in any other way. Examples of suchscamsincludepurchasinga starter kit paying to apply orpurchasingequipment or training.
Required Experience:
Staff IC
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