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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company
OnePoint Patient Care
Overview
OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing
in providing hospice pharmacy services since the Medicare benefit started in the 1980s OnePoint Patient Care hasgrown to become one of the leading hospice pharmacies in the country. Our commitment to quality and superiorservice is unsurpassed in the industry.
Shift: Monday-Friday 2:00pm-10:00pm
Responsibilities
- Confer with customers and team members to resolve questions problems and requests (i.e. calls from nursespatients NOHs address changes).
- Data Entry (i.e. vehicle maintenance customer information).
- Facilitate out of town shipments/UPS.
- Report procedural errors and inappropriate behavior to managers.
- Advise team members and coordinate accident protocol/procedures.
- Quality control of same day deliveries (bin transfer).
- Communicate and provide information to supervisors co-workers and pharmacy team members providingfeedback comments questions concerns.
- Exceed quality customer service standards by phone and in person.
Qualifications
- Ability to use OnePoint Patient Care and Microsoft Office computer applications.
- Close attention to detail.
- Ability to work under pressure and meet deadlines.
- Use logic and reason to identify the strengths and weaknesses of alternative solutions conclusions or approachesto problems.
- Excellent written and verbal communication skills; good interpersonal skills; ability to work cooperatively andreliably.
- Effectively manages ones own time.
- Excellent customer relations skills.
- Ability to work with minimal supervision; remains composed and behaves professionally during stressful situations.
- Flexible work schedule.
- High School Diploma or Equivalent.
- At least 3 years of experience in customer service.
About our Line of Business
OnePoint Patient Care an affiliate of PharMerica is the nations leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions creates custom compounds and formularies provides home deliveries and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM Next Day Valet mail order and Direct Express local services OnePoint serves hundreds of hospice programs and is available in 50 states. For more information please visit . Follow us on Facebook LinkedIn and X.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
BrightSpring Health Services is a leading provider of comprehensive home and community-based health services to complex populations.
