Site Quality and Aftercare Manager

Designer Contracts is the UKs largest flooring contractor operating across 13 regional facilities. As well as floor covering the company provides curtains and blinds furniture and lighting.

We have been supplying and installing across the nation since 1992 and now employ over 300 staff members with an annual turnover in excess of 40 million. Our valued staff are our key assets.

Our continued success is based on having a loyal motivated and welcoming team of people with a drive to succeed.

Due to our continued growth we have an exciting opportunity for a Project Manager to join our friendly team based in Kettering.

Salary 32000 Per Annum plus Bonus

Type Permanent Full Time

Working Pattern Monday to Friday 8:00am to 4:30pm

Do you have:

• Flooring or newbuild housing experience
• Excellent communication and organisational Skills
• The confidence to carry out handson quality inspections
• Strong organisational skills and the ability to manage your time effectively and efficiently

If so then we would like to hear from you!

This practical fieldbased role involves travelling across sites carrying out inspections supporting aftercare enquiries and acting as a key technical contact for the region. Youll be an important liaison between site teams subcontractors and internal departments.

We are looking for a conscientious and confident individual with excellent communication skills technical awareness and the ability to build strong relationships on site.

Key areas of responsibilities include:

• Identifying new business opportunities and pursuing them.
• Carrying out handson prechecks on newbuild plots (including floor and blinds measuring full training given).
• Completing quality control inspections on subcontractor installations
• Communicating with site managers subcontractors and customers regarding aftercare issues.
• Recording inspections and documentation using mobile apps.
• Providing technical support to the customer service team.
• Reporting findings clearly to internal teams to coordinate remedial works.
• Must be able to carry out small remedial jobs.
• Handling technical and installation queries from the region.
• Ensuring work meets required safety and site standards.

Key requirements:

Required:

• Flooring industry experience.
• Strong communication skills.
• Confidence with handson inspections and checks.
• Comfortable using mobile apps and technology.
• You may be required to drive a transit sized van to travel between sites as required.
• Full UK driving license.
• Able to pass a DBS check.
• Willingness to gain a CSCS card and SSSTS qualification.

Desirable:

• Flooring fitting experience.
• Additional experience in customer communication or subcontractor management.

What success looks like:

• Accurate timely inspections carried out across the region.
• Strong relationships with site teams and subcontractors.
• Customer issues are resolved quickly and professionally.
• Confident use of mobile reporting tools.
• Recognised as the goto technical contact for the area.

Our generous benefits package includes:

• Company van provided for all site travel.
• Extensive training programs for ongoing learning and development.
• Opportunity to develop your skills and qualifications.
• Competitive Bonus.
• 32 days holiday including 8 bank holidays.
• Additional days leave for long service.
• Health care plan provided by Westfield Health.
• Life Insurance.
• Contributory Pension Scheme.
• Free onsite parking.
• Allinclusive and paidfor teambuilding days out.
• A generous employee discount.

Designer Contracts is an equal opportunities employer.

Across the UK we have been installing all types of flooring for many years. We are a progressive customer service focussed company that goes beyond an extensive product range of floorcoverings and includes:

Curtains & Blinds
Furniture & Lighting

We are a national company with a unique network of 13 regional centres. Since 1992 we have enjoyed considerable growth allowing us to build considerable financial resources a robust operational structure fantastic buying power and an experienced workforce of 300 employees. This gives us great stability and it means you can trust us to meet all your needs; now and in the future.