Swedish Speaking Customer Excellence Expert – Premium Technology

Are you a tech-savvy communicator looking for a new adventure in the sun We are seeking Swedish-speaking Customer Excellence Experts to support one of the worlds most innovative leaders in high-performance household technology.

This is a 100% remote role within Greece. You can choose to live in the historic streets of Athens near the blue waters of Crete or anywhere in between while representing a brand defined by iconic design and world-class engineering.

International Relocation Support We make moving to Greece easy! If you are currently residing abroad (e.g. in Sweden) we provide a comprehensive Relocation Package to help you transition smoothly:

• Flight Ticket: Your flight to Greece is booked and paid for.
• Taxi Transfer: Pickup from the airport upon arrival.
• Accommodation Support: Up to 2-4 weeks of free hotel accommodation and coverage of the real estate fee of your own accommodation.
• Administrative Assistance: Hands-on help with obtaining your Greek tax number (AFM) social security (AMKA) and opening a local bank account.

Your Role as a Brand Expert

• Expert Inbound Support: Handle incoming calls regarding sales aftersales and product inquiries from the Swedish market.
• Technical Troubleshooting: Assist customers with technical questions and help them maintain their premium appliances.
• Logistics Management: Resolve delivery-related questions and manage inquiries coming through the brands sales platform.

Who You Are

• Language Skills: Native or near-native level of Swedish (C1/C2) and a professional level of English.
• Communication: Exceptional listening skills and a friendly customer-first attitude.
• Experience: Previous experience in retail or customer service is a plus but full training is provided.
• Tech-Ready: Comfortable with digital platforms and possessing a quiet dedicated workspace at home.

Whats In It For You

• Total Flexibility: Work 100% remotely from anywhere in Greece.
• Premium Training: Fully paid training on the brands history and cutting-edge technology.
• Equipment Provided: We ship the necessary hardware (PC headset etc.) directly to your door.
• Greek Sunshine: Enjoy a high quality of life and lower cost of living while working for a global leader.

Ready to start your journey in Greece If you are a Swedish speaker ready for a fresh start apply today by submitting your CV in English!