Outbound Sales Leader

Were looking for an experienced Outbound Sales Leader to take ownership of a highperforming outbound sales team supporting a major Energy client. This role is ideal for a salesdriven leader who thrives on building strong client relationships developing people and designing smart outbound campaign strategies that drive commercial results.

What we Offer

• Fulltime Monday to Friday role no weekends
• Competitive remuneration package (base salary Incentive super)
• Full training and ongoing development
• Supportive collaborative and highenergy sales culture
• Convenient location near Westfield Knox with onsite parking and staff benefits

About the Role

As the Outbound Team Leader you will lead an outbound sales function with a clear focus on driving revenue growth through effective people leadership strong client partnerships and wellexecuted campaign strategies.

Your role is built around three core pillars:

Client Relationship

• Act as a key operational contact for the account building strong and trusted client relationships
• Ensure outbound campaigns are delivered in line with client objectives brand standards and compliance requirements
• Provide regular performance updates insights and recommendations to internal stakeholders and clients

Team Management

• Lead coach and motivate a team of Outbound Sales Consultants to achieve and exceed sales targets
• Manage daytoday team performance including KPIs quality productivity and engagement
• Foster a highperformance salesdriven culture focused on accountability and continuous improvement

Campaign Strategy & Reporting

• Design implement and optimise outbound sales campaign strategies to drive conversion and revenue growth
• Analyse campaign performance sales data and trends to identify opportunities for improvement
• Develop action plans to address gaps in performance and maximise campaign effectiveness
• Track report and communicate campaign results insights and recommendations clearly and accurately
• Collaborate with internal teams to refine scripts offers targeting and sales approaches

About You

• Proven experience leading an outbound or contact centre sales team
• Strong sales background with a track record of driving results
• Experience in campaign management sales strategy or performance reporting
• Confident communicator with the ability to influence both teams and stakeholders

About Us

Symbos is a growing people-powered outsourcing services group with over 30 years of cross-industry experience partnering with more than 250 clients across enterprise government and emerging sectors. Our team of 1200 professionals operate across Australia New Zealand Fiji the Philippines and South Africa delivering meaningful outcomes across customer experience managed services and operational transformation.