Remote Client Experience Specialist
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Job Location:
Scottsdale, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a service-driven and detail-oriented Client Experience Specialist to guide clients through a structured high-quality support this fully remote role you will ensure each client interaction is organized responsive and handled with professionalism from initial contact through completion.
This opportunity is ideal for someone who enjoys building positive client relationships managing details efficiently and working independently within established systems and training.
Key Responsibilities
- Connect with clients to understand their goals preferences and service needs
- Provide clear communication timely updates and consistent follow-up
- Coordinate scheduling documentation and service details with accuracy
- Maintain organized digital records and track client progress
- Deliver dependable professional support throughout the entire process
What Were Looking For
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Experience in customer service or client-facing roles (helpful but not required)
- Comfortable working independently in a remote environment
- Detail-oriented reliable and confident using digital tools
- Must be a citizen of the US Mexico Australia or the UK
Why This Opportunity Stands Out
- Fully remote flexibility
- Structured onboarding and ongoing mentorship
- Clear systems designed to support success
- Growth potential within a collaborative team environment
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
