Senior Growth and Community Manager

Beverly Hills, CA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

About Heritage Auctions

Start your career with one of the nations fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity innovation and the stories behind extraordinary objects. For nearly 50 years Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history culture and craftsmanship. Headquartered in Dallas Texas with offices in New York Chicago Beverly Hills London Hong Kong and other major cities we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags Fine Art Jewelry Coins Wine and rare historical artifacts every item tells a story. We are dedicated to bringing those stories to life through deep research cutting-edge technology and thoughtful presentation. Known for our expertise and innovation we offer a dynamic environment where passion for history culture and storytelling brings collectors together to discover learn and collaborate

ROLE SUMMARY: Heritage Auctions is seeking a strategic data-driven Senior Growth and Community Manager to own both the human and performance sides of our social media ecosystem. This role is responsible for building and engaging our online communities while also driving measurable growth traffic and conversion across organic and paid social channels.

Youll act as a bridge between brand voice and business impactfostering meaningful audience relationships optimizing content and paid media performance and translating social activity into clear actionable insights. The ideal candidate is equal parts community builder strategist and analyst: culturally fluent platform-savvy and deeply comfortable with performance metrics.

This role works closely with Social Media leadership Creative Editorial Brand PR Marketing and Consignment teams.

Portfolios must be submitted for consideration (see below).

LOCATION: Heritage Auctions Beverly Hills California.

BENEFITS:

Medical Dental Vision coverage
Paid time off
401k savings plans

COMPENSATION: $80000 annually (Commensurate based on experience.)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Community Management & Engagement

Build grow and manage Heritages online communities across Facebook Instagram TikTok YouTube LinkedIn and emerging platforms.
Serve as a primary voice of the brandengaging with followers responding to comments and messages and fostering thoughtful positive conversation.
Identify opportunities to spark dialogue cultivate superfans and deepen trust with collectors consignors and new audiences.
Monitor sentiment flag risks and support reputation management in partnership with PR and leadership.
Stay deeply plugged into culture trends and platform behavior to keep Heritage relevant and credible.

Content & Editorial Collaboration

Collaborate closely with Social Media Content Managers to ensure content aligns with strategy performance insights and platform best practices.
Maintain and contribute to the social editorial calendar.
Translate performance data and community feedback into actionable creative guidance.
Partner with Consignment Directors and internal experts to surface compelling stories and category-specific moments.

Social Media Growth Analytics & Reporting

Own end-to-end social media measurement across organic and paid channels.
Track KPIs including follower growth engagement reach traffic and conversion.
Build and maintain dashboards using tools such as Meltwater Klear native platform analytics and web analytics tools.
Deliver weekly monthly and quarterly reports with clear insights trends and recommendations.
Establish benchmarks and performance baselines across platforms formats and campaigns.

Paid Social Strategy & Optimization

Partner with the paid social team to plan execute and optimize paid campaigns across Meta TikTok YouTube LinkedIn X and other platforms.
Support budget pacing performance analysis and ROI measurement.
Develop and execute testing frameworks (A/B testing creative iteration audience segmentation).
Identify opportunities to scale high-performing content formats creators and campaigns.

Cross-Functional Leadership

Work closely with Creative Editorial Brand PR Marketing and Influencer teams to align goals and performance.
Provide data-backed recommendations to leadership and key stakeholders.
Ensure clarity and consistency in how social performance is measured and communicated across the organization.

Requirements

510 years of experience in social media community management growth marketing analytics or paid social.
Proven experience managing and growing social communities at scale.
Hands-on experience with paid social campaigns and performance optimization.
Bachelors degree in a relevant field or equivalent experience.

Tools & Technical Skills:

Meltwater (publishing analytics reporting social listening sentiment audience insights)
Klear or similar influencer analytics tools
Native platform analytics (Meta TikTok YouTube LinkedIn X)
Google Analytics or similar web analytics platforms
Strong Excel / Google Sheets skills; comfortable with dashboards and reporting.
Familiarity with attribution models and performance measurement frameworks.

Mindset & Strengths

Highly analytical with the ability to turn data into clear narratives and recommendations.
Strong communicator who can collaborate with creatives and present to executives.
Culture-obsessed platform-fluent and trend-aware.
Organized proactive and comfortable juggling multiple categories and priorities.
Equally comfortable engaging with audiences and optimizing performance behind the scenes.

WORK ENVIRONMENT: Fast-paced creative and collaborative environment spanning many categories of pop culture history and luxury. Requires both strategic thinking and hands-on execution.

HOW TO APPLY:

Portfolios must be submitted to be considered.

1. Send resumes and portfolios to

2. Include a portfolio link on your resume

3. Apply directly on our listing or website: Auctions welcomes and encourages applications from women minorities veterans mature workers and persons with disabilities. EOE

Salary Description

$80000 annually

Required Experience:

Senior IC

Full-timeDescriptionAbout Heritage AuctionsStart your career with one of the nations fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity innovation and the stories behind extraordinary objects. For nearly 50 years Heritage has connected collectors and cons...