Senior Solutions Engineer, Enterprise

Working at Atlassian

Atlassians can choose where they work whether in an office from home or a combination of the two. That way Atlassians have more control over supporting their family personal goals and other priorities. We can hire people in any country where we have a legal entity.

Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business thats passionate about being a product expert in the sales cycle solving our enterprise customers hardest business problems with our products and solutions and helping close our enterprise deals. Interested Read on!

Your future team

With over 250000 customers worldwide Atlassian is helping organisations like NASA IBM Hubspot Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling we help our customers understand how our products combine to create enterprise solutions that transform their businesss outcomes. Were different from other organisations because we approach everything we do using our value of play as a team. We support each other celebrate our wins together and share knowledge. Our employees work with Atlassian not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

In this job you will:

• Partner with account teams and channel partners with Fortune 500 customer accounts tracking the overall customer profile business problems and complexities roadmaps and solution success to optimize the customers within your account team territory

• participate in customer discovery to understand the customers current state what business problems they want to solve and map back to the Atlassian products platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• investigate discover and assess client pain points

• Be a product expert of Atlassian software in the pre-sales process articulating and showing the customer the value of the software and how it can change their way of working

• have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling value-based demonstrations both standard and customized flexing across multiple different stakeholder needs from deep individual product demos to selling the large vision of the whole portfolio

• Understand lead and guide the customers technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with aligned account executives regularly discussing pipeline current and upcoming opportunities and needs bi-directional feedback and ways to improve the selling cycle together

• Understand track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Continuously learn develop and refine your pre-sales and product solution and platform offering knowledge and sales processes and Atlassian products progress

Your Background:

Were looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.

• 5 years of experience interacting with enterprise customers in a pre-sales capacity with excellent communication strong presentation skills to multi-level audiences and unmatched agility to do what it takes to get the job done.

• Youre a creative problem solver who can interpret complex business problems boil them down into solutions and collaborate with prospects partners and the Atlassian sales team to deliver compelling value-based solutions.

• Youre equally comfortable in both a business and technical context interacting with executives or talking shop with strong technical audiences.

• You love to learn and continuously grow and challenge yourself are open to giving and receiving feedback tolerate failure love to win hate to lose and are passionate about making customers and Atlassian successful.

• If youre looking to be a cog in the system this job isnt for got a customer-centric mindset with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

At Atlassian we strive to design equitable explainable and competitive compensation programs. To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills expertise or the United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: USD 168300 - USD 219725

Zone B: USD 151200 - USD 197400

Zone C: USD 139500 - USD 182125

This role may also be eligible for benefits bonuses commissions and equity.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process visit Experience:

Senior IC