Senior Engineering Manager (Java)

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Redefine the future of customer experiences. One conversation at a time.

At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.

Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.

If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

We are looking for a Senior Engineering Manager to lead our high-performance engineering teams in building scalable real-time communication platforms. You will guide the architectural vision for our microservices ecosystem ensure operational excellence and mentor a team of talented engineers.

The Role

As a Senior Engineering Manager you will be responsible for the delivery and quality of critical backend services that power our Contact Center as a Service (CCaaS) platform. You will work effectively across the entire software development lifecycle from system design to production observability.

Key Responsibilities

Team Leadership: Manage and mentor a team of 10 backend engineers fostering a culture of technical excellence and continuous learning.
Technical Strategy: Drive architectural decisions for our Java/Spring Boot microservices architecture transitioning towards reactive patterns using Spring WebFlux.
Technology Scouting: Stay well-versed with new technologies and emerging trends to keep our stack modern and efficient.
Scale & Performance: Ensure high availability and low latency for real-time communication services utilizing Redis MongoDB and distributed caching strategies.
Cloud Operations: Champion cloud-native best practices on GCP and AWS including containerization (Kubernetes) and rigorous CI/CD pipelines.

Critical Tech Stack Experience

You should have deep hands-on experience with our core stack:

Languages: Java 17 (Expert level).
Frameworks: Spring Boot 3.x Spring Cloud Spring WebFlux (Reactive Stack).
Data: MongoDB (Advanced modeling) Redis (Distributed locking/Caching).
Cloud & DevOps: Google Cloud Platform AWS (S3) Kubernetes Docker.
Observability: Datadog Prometheus OpenTracing.

Nice to Haves

AI-Assisted Development: Experience using AI coding tools (e.g. GitHub Copilot Cursor ChatGPT) to accelerate development workflows.
Experience in VoIP / CPaaS / CCaaS domains (Twilio Sinch Bandwidth integrations).
Background in building Event-Driven Architectures (Kafka EventGrid).
Familiarity with security standards (OAuth2 JWT PGP encryption).

Why Join Us

Work on high-scale systems processing millions of interactions.
Collaborative environment that values code quality and architectural integrity.
Opportunity to shape the future of our backend infrastructure with modern tools.

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

Medical - Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or in-laws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
- Coverage Type - Employee Only
- Sum Insured - 3 times of annual CTC with minimum cap of INR
- Free Cover Limit - 1.5 Crore
Work-Life Balance - 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
Financial Security - Provident Fund & Gratuity
Wellness - Employee Assistance Program and comprehensive wellness initiatives
Growth - Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

#LI-PJ1 #LI-HYBRID

Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.

Want to see what life at Nextiva is all about Connect with us on InstagramInstagram MXYouTubeLinkedIn and theNextiva Blog.

Required Experience:

Manager

Redefine the future of customer experiences. One conversation at a time.At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.Our culture is forward thinking ...