Director of Emergency Services Full Time DESFTJM

Director of Emergency Services

Location: San Antonio TX
Schedule: Full-Time Days No Weekends
Position Type: Permanent

Compensation & Benefits:

• Salary Range: $145000 $160000 (based on experience)

• Incentive Bonus: 17.5% 26.25%

• Sign-On Bonus: $20000

• Relocation Assistance: Up to $15000

• Comprehensive benefits package

Position Summary

The Director of Emergency Services provides strategic clinical and operational leadership for the Emergency Department. This leader ensures high-quality patient-centered care through oversight of departmental functions staffing financial performance regulatory compliance and strategic growth initiatives.

The Director fosters a culture of accountability collaboration and continuous improvement while aligning department operations with the organizations mission and long-term goals.

Department Overview

• 29 ER Beds (Expansion in progress)

• 50000 annual visits

• Level IV Trauma Facility

• Accredited Chest Pain Center

• 100 Total Staff (including 2 Managers CNCs EMS Techs)

• Reports directly to the Chief Nursing Officer

• High-performing team with strong employee engagement (83%)

• Strong patient experience scores (above system average)

Responsibilities

Quality & Clinical Excellence

• Implement evidence-based practices to enhance patient safety and outcomes.

• Ensure compliance with all regulatory accreditation and legal standards.

• Monitor quality metrics throughput and operational performance.

• Direct nursing practice standards and emergency department policies.

• Promote interdisciplinary communication and clinical competency development.

Service & Patient Experience

• Drive initiatives to sustain and improve patient satisfaction scores.

• Utilize feedback data to implement service excellence strategies.

• Lead a culture focused on compassionate patient-centered emergency care.

People & Leadership

• Lead and develop managers and frontline clinical teams.

• Foster a collaborative accountable work environment.

• Support staff engagement retention and leadership development.

• Ensure staffing models meet volume and acuity demands.

Growth & Strategic Development

• Partner with executive leadership to support ED expansion efforts.

• Identify opportunities to enhance emergency service offerings and throughput efficiency.

• Support growth initiatives aligned with hospital strategic goals.

Financial & Operational Management

• Lead annual budget planning and financial oversight.

• Manage labor productivity scheduling and premium pay utilization.

• Identify cost-containment opportunities while maintaining high standards of care.

Qualifications

Education

• Bachelors Degree required

• Bachelors Degree in Nursing required

• Masters Degree preferred

Licensure

• Active Texas RN License or Compact RN License

Experience

• Minimum 1 year of applicable Emergency Department leadership experience required

• 3 years of progressive Emergency Department experience preferred

• Proven success with quality metrics operational performance and team leadership

For more details reach at

About Navitas Healthcare LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.