Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

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Inviting applications for the role of Vice President AO Value Realization Leader Agentic AI!

The AO Value Realization Leader is the enterprise owner of value realization for Agentic Operations (AO). This leader ensures that Genpact delivers the strategic financial and operational outcomes promised through our Agentic pivotacross all service lines clients and platforms.
As Genpact shifts from traditional digital operations to an Agentic-led enterprise this role will own the enterprise value realization engine for our Agentic Operations (AO) services.

The VP Value Realization Leader drives enterprise guardrails standards and governance for how value is planned realized measured and sustained in Agentic Operations.

This leader will build and manage a global team of Value Realization Leads who execute across multiple service lines and geographies. They will partner with senior leaders across product engineering operations learning HR and finance to embed Agentic-first value outcomes into the DNA of Genpact.

Responsibilities

Lead & Manage the Enterprise Value Realization Organization

a. Lead the value realization framework for Agentic Operations including value planning baselining tracking and governance across multiple accounts.

Oversee multiple Value Realization Leads deployed in key accounts.

Set direction coach and drive performance against value KPIs.

Ensure consistency in how VR is executed across F&A SC Procurement BFSI and cross-vertical operations.

Own the Productivity Glidepath Across All Agentic Accounts

Define the value framework baseline methodology glidepath templates and measurement standards.

Track glidepath adherence across all accounts; identify slippages risks and interventions.

Ensure value commitments tie directly to productivity GM/HC effort reduction throughput STP and experience outcomes.

Drive Agentic-First Workflow Redesign & Value Interventions

Partner with Ops LDT Product & Engineering to trigger redesigns when value gaps require workflow agent behavior or platform enhancements.

Create a value playbook library from best practices exception patterns and repeatable agentic behaviors.

Enterprise Governance & Executive Communication

Lead quarterly value governance with COOs GOLs and AO org leads.

Publish an enterprise-wide Value Book: dashboards risks wins glidepath achievement and productivity forecasts.

Support client-facing governance for at-risk programs or strategic accounts.

Build Systemic Capability for Agentic Value Realization

Create reusable tools: baselining models exception catalogs prompt repositories value calculators and performance scorecards.

Establish quality audit accuracy monitoring and exception management standards for agentic workflows.

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree in business Finance Engineering Analytics or related field required.

Masters degree (MBA MS in Analytics/AI/Operations) preferred.

Certifications in Lean Six Sigma Process Mining are highly valued.

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.