As a Clinical Support Specialist you will join a fast-growing collaborative Trauma team reporting to the Regional Sales Manager. You will serve as a trusted clinical supporter in theatres and hospitals providing expert product knowledge training and support to healthcare professionals to ensure exceptional service and optimal patient outcomes. Working closely with the sales team you will help drive business growth while representing Stryker with integrity professionalism and a commitment to making a difference.
Covering the Free Stateincluding Bloemfontein Welkom Kimberley Kroonstad and Bethlehemthis role offers opportunities for professional growth in a dynamic industry while collaborating with a reliable team that values knowledge sharing and mutual support.
What will you do:
Service and support existing and new customers within theatre and clinical environments ensuring high levels of customer satisfaction.
Collaborate with team members and the Regional Sales Manager to maintain best-in-class customer service standards.
Audit theatre stock manage consignment inventory and uphold strong asset management practices.
Conduct product trials evaluations and workshops demonstrating a deep understanding of clinical applications.
Plan organize and deliver training sessions and events for physicians theatre staff and hospital administration.
Support the introduction of new Stryker products coordinating instruments and training as required.
Observe customer needs and liaise with sales colleagues to provide optimal solutions and introduce additional Stryker products.
Develop a strong understanding of the local healthcare environment and contribute to regional strategy initiatives.
Additional responsibilities as directed by RSM (Regional Sales Manager)
What will you need:
Required:
Bachelors degree in Nursing Life Sciences or a related healthcare field
2 years of experience in theatre or clinical environments as a Clinical Supporter or OR Nurse
Strong organizational and independent work skills
Strong knowledge of anatomy physiology and clinical procedures.
Ability to manage clinical support responsibilities while assisting the sales team
Excellent communication and relationship-building skills
High integrity and commitment to patient safety
Fluency in English and a valid drivers license
Preferred:
Prior exposure to trauma or orthopedic within theatre environment
Diversity is important to us. We welcome applications from people regardless of their ethnic national or social origin gender disability age or sexual identity.
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Travel Percentage: 60%Required Experience:
IC
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more