Junior Systems Administrator
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
DLR Groups InformationTechnologyteam has an opening for aJunior Systems Administrator in our Omaha studio.
Position Summary
Werelooking for a skilled and service-oriented IT professional to join our team as a Junior Systems Administrator. In this roleyoullhelp ensure the smooth operation of our technology systems by resolving technical issues fulfilling service requests and supporting end users across the closely with internal teams to troubleshoot incidentsmonitorsystems and contribute to process improvements and IT projects that enhance service delivery. This position is ideal for someone who combines strong technical knowledge with excellent communication and problem-solving skills.
What you will do:
- Serve as an escalation point for complex technical issues delivering advanced troubleshooting and timely resolution
- Install configure and maintain hardware software operating systems (Windows and macOS) and business applications to ensure a seamless user experience
- Diagnose and resolve hardware software network and access-related issues across a multi-office environment
- Administer user accounts permissions and identity management within Active Directory Microsoft 365 and cloud platforms
- Support Microsoft 365 services including email collaboration tools and authentication systems
- Monitor system and network performance respond to alerts and perform routine health checks to maintain system reliability and security
- Support endpoint management including imaging deployment configuration patching and security compliance
- Assist with technology deployments upgrades and lifecycle management of hardware and software assets
- Partner with HR and leadership to support onboarding and offboarding ensuring secure and efficient access provisioning
- Document solutions and contribute to knowledge resources that strengthen team efficiency and service quality
- Identify recurring issues and recommend process or technical improvements to enhance the overall IT experience
- Collaborate with senior IT team members on projects system upgrades and continuous improvement initiatives
- Communicate clearly and professionally with end users and internal stakeholders
- Travel to other office locations as needed to provide on-site support
Required Qualifications:
- Associates or Bachelors degree in Information Technology Computer Science or related field (or equivalent experience)
- 3-5 years of professional experience in a Systems Admin role inclusive of at least 2 years in a Help Desk or IT Support role
- Experience with Windows operating systems and Microsoft 365
- Basic knowledge of Active Directory networking and server environments
- Familiarity with ticketing systems and ITIL-based support practices
Preferred Qualifications:
- Experience supporting virtualized environments (VMware Hyper-V or similar)
- Exposure to cloud platforms such as Azure or AWS
- Basic scripting or automation experience (PowerShell preferred)
- Relevant certifications (CompTIA A Network Microsoft certifications)
#LI-MIS
We are 100% employee-owned: every employee is literally invested in our clients success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration open information sharing shared risk and reward value-based decision making and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge the ME2040 and the SE2050 and are an initial signatory of the China Accord and the AIA 2030 Commitment.
Through our values commitment creativity environmental stewardship fun integrity ownership sharing teamwork we elevate the human experience through design together.
DLR Group follows a four-day in-office work model with employees having the flexibility to work somewhere other than the office on Fridays.
We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.
Required Experience:
Junior IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
DLR Group is a global, integrated design firm with a core practice in architecture, engineering, interiors, and planning.
