System Administrator (USA Based) N.A. Service Delivery Group

Internal Job Title: System Administrator

Job Type: Permanent Full-Time

Job Location: Continental USA (VA NC SC NY WI preferred but not essential)

Work Model: Remote

Position Summary

As a System Administrator in our North American Service Delivery group you will be responsible for managing maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA NC SC NY and WI DMVs).

Responsibilities

1. System Installation Configuration and Virtualization:
   • Install configure and virtualize server hardware.
   • Install/configure operating systems software network settings.
   • Write deployment scripts and manifests to deploy hardware and platforms consistently.
   • Develop and implement new solutions based on new customer requirements.
2. System Maintenance:
   • Pro-actively monitor system performance and ensure the reliability and availability of IT services.
   • Tune-up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements.
3. Troubleshooting:
   • Diagnose and resolve hardware software and network issues.
   • Respond to system outages and perform necessary repairs.
4. User Management:
   • Manage user accounts permissions and access controls.
   • Provide technical support and training to users.
5. Backup and Disaster Recovery:
   • Implement and maintain backup solutions including RDBMS replication recovery and system failover.
   • Develop and test disaster recovery plans.
6. Network Management:
   • Configure and maintain network infrastructure including routers switches and firewalls.
   • Ensure network security and manage VPNs.
7. Security Management:
   • Monitor and enforce security policies.
   • Conduct regular security audits and vulnerability assessments.
8. Documentation:
   • Document system configurations procedures and changes.
   • Maintain accurate records of IT assets and inventory.
9. Collaboration:
   • Work with other CBN and customer IT staff and departments to support various projects and initiatives.
   • Communicate effectively with stakeholders to understand and address their IT needs.
10. Compliance:
    • Ensure compliance with CBN and customer IT policies procedures and regulatory requirements.

Technical Environment

• O/S: Linux (RedHat or Alma) Windows Server Windows Workstation
• Hardware: Servers Storage (SAN/NAS) Switches Firewalls Workstations Peripherals
• Virtualization: VMWare ESXi
• Backend Software: Apache Tomcat Java/JVM
• Database: Oracle PostgreSQL SQL Server MySQL
• Query Languages: SQL
• Scripting Languages: Python Bash Powershell Ruby PowerCLI
• Encryption: Bitlocker LUKS
• Cloud: AWS/Azure
• Configuration/Orchestration: Puppet
• Tools: Git OpenSSL tcpdump Wireshark Sysinternals Suite Atlkassian Suite

Qualifications :

Mandatory Requirements

• Fluency in English (speak read write)
• Legally eligible to work in USA
• Able to work outside of standard business hours as requried
• Able to travel approx. 2-4 weeks/year on average

Knowledge and Experience

• Bachelors degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
• Any CISSP LPIC ITIL VCP MCSE OCA/OCP 12c certifications are assets but not required
• Knowledge of the following:
  • Active Directory
  • Virtualization
  • Basic IT Security principles and protocols (TLS encryption at rest)
  • ITIL processes
  • IT auditing process (asset)
• 5 years of system administration experience

Soft Skills and Competencies

• Critical thinking skills
  • Analysis problem solving
• Interpersonal skills
  • Communication teamwork and collaboration
• Organization time management and prioritization skills
• Attention to detail
• Self-directed
• Adaptable

Additional Information :

Equal Opportunity Employer

CBN STI is committed to achieving a skilled and diversified workforce that reflects the diversity of the American population. We encourage applications from everyone regardless of age race disability gender identity religion sexual orientation or marital status. We are also committed to developing inclusive barrier-free selection processes and work environments. 

If contacted regarding this competition please advise the interview coordinator of any accommodation measures you may require.

Remote Work :

Yes

Employment Type :

Full-time