Engagement Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Engagement Manager
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable more inclusive world.
YOUR ROLE
We are looking fora Engagement Managerto join our teams in Lisbon.
In this role youll be responsible for:
- Manage the full project lifecycle: planning execution monitoring and closure;
- Coordinate activities between onshore and offshore teams ensuring effective communication and deliverable integration;
- Monitor KPIs SLAs and financial reports ensuring compliance with contracts and objectives;
- Act as the primary operational and technical point of contact for the client handling escalations and ensuring customer satisfaction;
- Manage risks and changes (Change Control) including impact on timelines and resources;
- Support the definition of roadmaps and service evolution aligning with the clients strategic vision;
- Lead governance meetings with internal and external stakeholders;
- Ensure structured handover at project closure;
- Contribute to continuous improvement initiatives and process optimization.
YOUR PROFILE
- At least 5 years of experience managing complex projects in technology environments;
- Solid knowledge of project management methodologies (PMI Agile Prince2);
- Experience in financial management and margin control (TCV P&L cash flow);
- Proficiency with tools such as MS Project Jira ServiceNow;
- Certifications are a plus;
- Fluent in English (minimum C1).
WHAT YOULL LOVE ABOUT WORKING HERE
- At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours as well if he works at the office or remotely according with the companys hybrid work policy;
- We have local programs that promote people growth reskill and new skills development (Career Acceleration Programs);
- We promote an empowering environment with autonomy and peers relationships among the top scores of our Monthly Employees feedback; Next to this we also offer an attractive compensation package and benefits such as Health and Life insurance as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
- Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment as well as employment offers and promotions made according with competence and ability or performance respectively.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members in more than 50 countries. With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fuelled by its market leading capabilities in AI cloud and data combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
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Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
