Accounts Receivable Finance Officer AC6

Newcastle upon Tyne - UK

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you a detail-focused professional with a knack for building relationships and managing debt Parkdean Resorts is seeking a Credit Control Officer to support our holiday parks by ensuring our debt process runs smoothly. Youll issue overdue letters generate weekly debt reports and work closely with park teams to resolve issues and escalate this role youll help meet team targets deliver top-notch service and produce accurate reports. If youre ready to contribute to a fast-paced customer-focused team wed love to hear from you!So why Parkdean ResortsWell besides the one-of-a-kind team culture stunning locations across the UK and the chance to work with the UKs largest holiday park organisation we can offer: The chance to develop your skills and boost your career across our 65 parks weve got your back when it comes to training!Youre never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.A team member discount of 30% available on everything from fabulous food to delicious drinks and even our fun leisure awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms weve got deals on lots of brands just for want to be a force for good and caring for our parks people and planet is a natural component of the way we do business. We celebrate our people communities and natural environment enabling us to enhance the amazing memories we create for many years to come. What you will be overdue debt letters in accordance with company policyIssue Weekly Debt Reports to your designated regions highlighting key issues and areas for escalationBuild effective relationships between Credit Control and the park staff to ensure the debt process is followed and the debt is being actively chasedCarry out weekly debt calls with the Admin Managers or Owner Experience Managers documenting all correspondence and detail the action points agreedMeet personal KPIs targets and support the Credit Control Team to meet team monthly targets and KPIs Investigate and answer queries relating to holiday homeowner debt Work within a team on projects in a timely mannerCash match unallocated payments Review and resolve invoices placed in disputeWork closely with the outsource debt company to assist with queries and reporting On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been of the skills and experience we are looking working in a credit control role with responsibility for debt collectionHighly numerate and analytical with excellent attention to detailExperience of high volume transactional process managementExcellent Excel and presentation skillsExcellent interpersonal and communication skillsCommitment to high quality and excellent customer serviceExperience in process improvements timeliness accuracy and efficiencyStrong planning time management and organisational skillsWhatever you do please dont filter yourself out! We are often flexible when considering an applicants skills and experience for a role. So dont be put off if you dont tick all the boxes. Are we the right fit for youAt Parkdean Resorts every park is a place to start something great; a place where you can develop your skills take on new challenges and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - its understanding the value of every moment. Because its not just what we do its who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process please contact Holly at

Required Experience:

Unclear Seniority

Required Experience:

Unclear Seniority