Business Analyst

Job Title: Business Analyst - Cards

Location: London United Kingdom

About the Job you are considering:

We are seeking a detail-oriented and analytical Business Design Analyst to drive initiatives within the Core Acquiring domain. This role is pivotal in bridging business objectives with technology solutions ensuring that acquiring platforms payment processing systems and related services meet operational regulatory and customer requirements. The ideal candidate will possess deep knowledge of card acquiring processes strong stakeholder management skills and the ability to translate complex requirements into actionable deliverables.

Hybrid working:

The places that you work from day to day will vary according to your role your needs and those of the business; it will be a blend of Company offices client sites and your home; noting that you will be unable to work at home 100% of the time.

Key Responsibilities:
Requirements Gathering & Analysis
Collaborate with stakeholders to elicit document and validate functional and non-functional requirements for acquiring systems.
Analyze existing processes to identify optimization and automation opportunities.
Ensure requirements comply with industry standards security and regulatory frameworks (e.g. PCI DSS).
Solution Design Support
Work closely with product owners architects and development teams to translate business needs into technical specifications.
Support design workshops and provide clarity on acquiring workflows settlement processes and transaction lifecycles.
Stakeholder Engagement
Act as a liaison between business units technology teams and external vendors.
Facilitate workshops requirement walkthroughs and sign-off sessions.
Testing & Validation
Define acceptance criteria and support User Acceptance Testing (UAT) for acquiring platform enhancements.
Validate that delivered solutions meet business objectives and regulatory requirements.
Documentation & Reporting
Maintain comprehensive documentation including process flows use cases and data mapping.
Provide regular updates to stakeholders on progress risks and dependencies.

Required Qualifications:
Bachelors degree in Business Finance IT or related field.
Proven experience as a Business Analyst in payments or acquiring systems.
Strong understanding of card acquiring processes transaction flows settlement and chargebacks.
Familiarity with ISO 8583 payment gateways and integration patterns.
Knowledge of Agile and Waterfall methodologies.

Preferred Skills:
Excellent analytical problem-solving and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience with tools like Jira Confluence and process modeling software.
Exposure to regulatory frameworks and compliance standards in financial services.

We are a Disability Confident Employer:

Capgemini is proud to be aDisability Confident Employer (Level 2)under the UK Governments Disability Confident scheme. As part of our commitment to inclusive recruitment we will offer an interview to all candidates who:

• Declare they have a disability and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

• Youd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
  To help support wellbeing we have trained Mental Health Champions across each of our business areas and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore innovate and progress. You will benefit from Capgeminis learning for life mindset meaning you will have countless training and development opportunities from thinktanks to hackathons and access to 250000 courses with numerous external certifications from AWS Microsoft Harvard ManageMentor Cybersecurity qualifications and much more.
• You will be joining one of the Worlds Most Ethical Companies as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients businesses while building a more sustainable more inclusive future is a tough ask. When you join Capgemini youll join a thriving company and become part of a collective of free-thinkers entrepreneurs and industry experts. We find new ways technology can help us reimagine whats possible. Its why together we seek out opportunities that will transform the worlds leading businesses and its how youll gain the experiences and connections you need to shape your future. By learning from each other every day sharing knowledge and always pushing yourself to do better youll build the skills you want. Youll use your skills to help our clients leverage technology to innovate and grow their business. So it might not always be easy but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner delivering tangible business value. We imagine the future of organisations and make it real with AI technology and people. With our strong heritage of nearly 60 years we are a responsible and diverse group of 420000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem leveraging our capabilities across strategy technology design engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real