JOB DESCRIPTION:
Key Responsibilities
- Manage Day-to-Day Operations: Oversee processing of cybersecurity Issues Remediation Plans and Policy Exceptions in ServiceNow IRM ensuring timely closure and compliance.
- Team Leadership: Lead and mentor a small team in India including two existing resources focused on exceptions.
- Global Collaboration: Partner with the U.S.-based team to deliver seamless global support and enable follow-the-sun coverage.
- Process Excellence: Drive continuous improvement in issue and exception workflows.
- Risk Mitigation: Collaborate with cross-functional teams to drive resolution of issues over risk acceptance fostering a culture of proactive risk management and remediation.
Qualifications
- Bachelors degree in information security Computer Science or a related discipline or equivalent combination of education and professional experience.
- 3 years in cybersecurity risk management or governance roles.
- 1 years of people management experience preferably in a global or matrixed environment.
- Hands-on experience with ServiceNow IRM or similar GRC platforms.
- Strong understanding of cybersecurity frameworks and risk management principles.
Preferred Qualifications
- Experience managing policy exceptions and remediation plans in large enterprises.
- Familiarity with regulatory compliance standards (ISO 27001 NIST GDPR).
- Certifications such as CISM CISSP or CRISC are a plus.
Why Join Us
- Opportunity to build and lead a critical function supporting global cybersecurity operations.
- Work in a collaborative environment with a focus on innovation and continuous improvement.
- Play a key role in reducing operational risk and enabling business resilience.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Information Risk & Quality Assurance
DIVISION:
BTS Business Technology Services
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 25 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Manager
JOB DESCRIPTION:Key ResponsibilitiesManage Day-to-Day Operations: Oversee processing of cybersecurity Issues Remediation Plans and Policy Exceptions in ServiceNow IRM ensuring timely closure and compliance.Team Leadership: Lead and mentor a small team in India including two existing resources focu...
JOB DESCRIPTION:
Key Responsibilities
- Manage Day-to-Day Operations: Oversee processing of cybersecurity Issues Remediation Plans and Policy Exceptions in ServiceNow IRM ensuring timely closure and compliance.
- Team Leadership: Lead and mentor a small team in India including two existing resources focused on exceptions.
- Global Collaboration: Partner with the U.S.-based team to deliver seamless global support and enable follow-the-sun coverage.
- Process Excellence: Drive continuous improvement in issue and exception workflows.
- Risk Mitigation: Collaborate with cross-functional teams to drive resolution of issues over risk acceptance fostering a culture of proactive risk management and remediation.
Qualifications
- Bachelors degree in information security Computer Science or a related discipline or equivalent combination of education and professional experience.
- 3 years in cybersecurity risk management or governance roles.
- 1 years of people management experience preferably in a global or matrixed environment.
- Hands-on experience with ServiceNow IRM or similar GRC platforms.
- Strong understanding of cybersecurity frameworks and risk management principles.
Preferred Qualifications
- Experience managing policy exceptions and remediation plans in large enterprises.
- Familiarity with regulatory compliance standards (ISO 27001 NIST GDPR).
- Certifications such as CISM CISSP or CRISC are a plus.
Why Join Us
- Opportunity to build and lead a critical function supporting global cybersecurity operations.
- Work in a collaborative environment with a focus on innovation and continuous improvement.
- Play a key role in reducing operational risk and enabling business resilience.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Information Risk & Quality Assurance
DIVISION:
BTS Business Technology Services
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 25 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Manager
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