Community Services Aide PT Unbenefited SeasonalOngoing – Parks, Recreation & Neighborhood Services

Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San José the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .

Are you ready to join the team that is Building Community Through Fun Are you ready to make a difference

The City of San Josés Department of Parks Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live and visit. Our mission is to connect people through parks recreation and neighborhood services for an active San José. ActivateSJ PRNSs strategic plan envisions healthy communities that inspire belonging by following the guiding principles of stewardship nature equity & access identity and public life.

The Department creates and activates thriving public places including over 40 community centers 10 regional parks over 200 neighborhood parks Happy Hollow Park & Zoo and over 65 miles of trail. We also offer diverse programming for all ages and abilities. We take a fun approach to public service and value the publics trust. Our team is collaborative supportive and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information please visit Duties

The Community Services Aide classification is covered by the current Minimum Wage $18.45 hourly. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation.

INTERVIEWS ARE TENTATIVELY SCHEDULED TO TAKE PLACE BETWEEN

END OF MARCH AND EARLY APRIL.

The Department is accepting applications for Community Services Aides for our various park locations. The following locations have positions available:

• Emma Prusch Farm Park
• Happy Hollow Park & Zoo (HHPZ)
• Placemaking - Viva Parks and Paint the CitySJ

Community Services Aides are an intricate part of parks operations requiring the highest level of customer service reliability teamwork and interpersonal skills and communication skills. This position is an entry-level classification that is part-time unbenefited with a limit of 19 hours per week or a maximum of 1040 hours per calendar year. Schedules will vary seasonally and Community Services Aides will be placed in assignments based on their availability. There is no guarantee of hours or longevity and staff may be unassigned. Availability is needed during park operations on weekdays and weekends between the hours of 7:30 AM - 9:00 PM holidays and some evening hours may be required.

Community Services Aides fill many positions within the PRNS Department and are tasked with multiple responsibilities including but not limited to the following examples of activities:

• Small Animal Care
• Summer Camp
• HHPZ Admissions and Turnstile Attendants
• HHPZ Entertainment Team Attendant
• HHPZ Face Painters (prior experience is not necessary)
• HHPZ Food Service Attendants (candidates interested in this assignment must be 16 years or older to handle food)
• HHPZ Ride Attendants (candidates interested in this assignment must be 16 years or older)
• HHPZ Parking Attendant
• HHPZ Celebrations Attendants

Education and Experience:

No minimum education or experience required.

Special Qualification: MUST be at least fourteen (14) years of age. A Certificate of Age (CDE Form B1-1) to verify permissible employment is required at the time of hire for persons under 18 years of age.

Medical Verification:State law requires all employees working with youth to provide medical verification of negative tuberculosis test results within the last year.

Background Check: Candidates will be required to undergo a background check including a criminal history records check before being considered for a position.

Competencies:
The ideal candidate will possess the following competencies as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.

Customer Service:Demonstrates the ability to anticipate customers needs and deliver services effectively and efficiently using professional demeanor.

Reliability: Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Teamwork & Interpersonal Skills:Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills: Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills; displays openness to other peoples ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions the selection or hiring processes please contact Michael Fraga Analyst I at .

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning research and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials liveassessments and interviews. Howeverwe value authenticity accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge skills and experiences. While AI can supplement preparation it cannotreplace the originality and judgment we look for in our employees. This ensuresfairnesstransparency and equityfor all applicants in the hiring process.