Network Systems Engineer 2
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: Network Engineer Tier 2 (L2)
Experience
26 years of relevant experience supporting enterprise / corporate networks.
Education & Certification
- Graduate in any stream
- CCNA Mandate
- CCNP Added advantage
Key Responsibilities
- Provide Tier2 support for enterprise LAN WAN Wireless SDWAN and security environments for branch sites and data centers.
- Troubleshoot network connectivity issues including wireless routing switching ACI VPN and destination reachability etc. Analyse issues using OSI model fundamentals and document root cause and resolution.
- Handle incidents service requests and changes as per defined SLA and ITIL processes.
- Perform configuration and troubleshooting on switches routers wireless controllers access points firewalls load balancers.
- Assist in device code upgrades / software maintenance activities for WLC Wireless APs SDWAN devices Nexus switches F5 load balancers firewalls etc under approved change windows.
- Perform preand postupgrade validation health checks and basic rollback support.
- Escalate complex issues to Tier3 teams with clear technical details and logs.
- Work with monitoring tools and ServiceNow for ticket tracking updates and closure.
- Ready to work in a 247 support environment including shift-based operations and oncall support as required.
Technical Skills Mandatory
- Strong understanding of OSI & TCP/IP models.
- Handson troubleshooting of:
- Cisco Switches (8K 9K Models etc) & Routers (8K 9K etc).
- Cisco WLC 9800 Models etc& Wireless Access Pointsetc.
- Cisco ACI basics (APIC tenants/VRF/BD/EPG concepts basic fabric/endpoint troubleshooting).
- Firewalls (basic policy & traffic troubleshooting).
- F5 Load Balancer (basic awareness / L2 support).
- Basic understanding of VPN concepts and firewall rules.
- Familiarity with ITIL practices including Incident Change & Problem processes.
- Experience working with ServiceNow or similar ticketing tool.
- Must have worked in an MNC environment and handled largescale enterprise network infrastructure.
Good to Have (Not Mandatory)
- Network scripting / automation (Ansible Python basic scripting).
- Cisco Voice / Collaboration basic knowledge.
- Exposure to enterprise monitoring tools.
Soft Skills
- Strong willingness to learn new technologies.
- Enthusiastic selfmotivated and proactive approach.
- Motivational attitude with strong ownership mindset.
- Strong interpersonal and communication skills.
- Good documentation and stakeholder coordination skills.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
Required Experience:
IC
Key Skills
- Load Balancing
- Routing Protocols
- Network Administration
- Network Engineering
- BGP
- LAN
- Computer Networking
- IPsec
- OSPF
- Cisco ASA
- Juniper
- MPLS
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
