Executive Assistant II (Patient Support Call Centre)

Application Deadline: 9 March 2026

Date of Issue: 24 February 2026

Vacancy Notification Circular 260246

Rank: Executive Assistant II

Department / Hospital / Cluster: Patient Support Call Centre / Ruttonjee & Tang Shiu Kin Hospitals / Hong Kong East Cluster

Pay: HK$19764 to HK$24023 per month

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Provide executive administrative and general clerical support for the daily operation of the centre.

2. Maintain and support on filing management records keeping department web page.

3. Compile statistics conduct simple analysis and assist in preparation of reports.

4. To compile reports including procurement and budgeting reports for management review.

5. Assist in planning coordinating and organizing departmental programs and activities.

6. Provide logistic support on functions and activities.

7. Handle enquiries perform reception duties liaise and communicate with staff and clients.

8. May need to manage information system for patient registration and attendance record.

9. Prepare and draft documents such as patient education pamphlets and presentation power point.

10. To help with the use of various hospital systems for supplies ordering repair & maintenance and duty input as assigned by supervisor.

11. May be required to work in different locations.

12. Perform any other duties as assigned by the supervisor(s).

Entry Requirements:

1. University Graduates; OR

2. Completed F.5/S.5 with:

i) Passes in 5 subjects in the HKCEE including English Language (Syl B) and Chinese Language or equivalent; OR

ii) 5 subjects in the HKDSE attaining the level specified below:

- Level 2 in English Language and Chinese Language; and

- Level 2 in New Senior Secondary subjects / Attained in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent

AND diploma in a specialized function

Preferred Attributes:

1. Good interpersonal and communication skills.

2. Responsible self-motivated and able to work independently.

3. Good command of both spoken and written English and Chinese.

4. Other common office automation (e.g. E-mail Internet/Intranet etc) in PC applications including MS Word Excel PowerPoint and Chinese word processing.

5. Good command of phone manner and customer service skill.

Remarks:

1. Please referto for Notes to Applicants.

2. Serving Staff who have completed F.5/S.5 or equivalent and have 2 years relevant experience within HA may also be considered.

Please submit application online on or before 9 March 2026. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.

For enquiries please telephone.