Position Description
About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Manager Public Safety Technology to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County providing Information Technology Public Safety and Justice Technologies 311 Constituent Engagement Services Fleet Services and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation with a population of more than 4.7 million. Harris County Commissioners Court the Countys governing body directs a budget of more than $4 billion providing essential services including flood control infrastructure healthcare housing and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:
Under the leadership of the Director Public Safety Technology the Sr. Manager Public Safety Communications is responsible for all strategic growth and daily operational aspects for a large multi-site IP-based radio network spanning more than 40 counties in Texas. Emphasis for this position is focused on strategic planning team leadership and public safety customer satisfaction.
Job Responsibilities:
Provide leadership and mentoring to Public Safety Communications management team and direct reports to accomplish departmental objectives.
Work with department management and staff as a technical resource focusing on mentoring new staff.
Oversee employee administration tasks including timesheets and HR-related issues.
Strategically plan direct and monitor departmental implementation of Land Mobile Radio (LMR) infrastructure expansion operations and processes to ensure mission critical resilience of the system.
Provide direction in creating a rolling strategic departmental plan for growth and future operations.
Approve and authorize expenditures for the department. Work with Harris County Purchasing and the County Attorneys Office for new proposals contracts renewals and bids.
Interface with existing vendors to drive maximum value for Harris County Universal Services (HCUS) Communications purchases.
Represent and advocate Harris County Public Safety Communications departmental input to the federal state and local grant funding process.
Act as a strategic consultant to other Harris County and system partner agencies at all levels. Represent Harris County on Houston-Galveston Area Council of Governments (HGAC) state and federal committees relating to communications and nationwide interoperability issues. Chair or vice-chair committees as appropriate within time constraints.
Respond activate and support communications/networks in an all-hazards Incident Management (NIMS) role during emergency management incident deployments.
Perform other duties as assigned within the scope of responsibility and requirements of the position.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.
Requirements
Education:
Experience:
10 years of progressive management growth in a communications or technology related field.
5 years working in a Public Safety communications environment.
5 years in technical sales or technology-based customer support.
Knowledge Skills & Abilities:
Strong attention to detail organizational efficiency and a focus on accuracy.
Ability to create strategies then empower teams to successfully execute to completion.
Ability to successfully manage multiple priorities.
Good verbal and written communications skills.
Emphasis placed on grant proposals and presentations.
Training and experience using personal computers with a variety of software productivity and asset management tools.
Ability to successfully interact with diverse teams and customers even in trying situations.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
General Information
Location:
Work Environment and Physical Demands:
This position is Tier 1 in disaster recovery
Ability to lift at least 40 lbs. and/or move boxes and equipment as needed.
Subject to kneeling crouching handling climbing walking sitting twisting and reaching are needed to perform the essential functions.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Manager
Position DescriptionAbout Harris County and Universal Services:Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Manager Public Safety Technology to join our team.Universal Services is the enterprise IT solutions center for the d...
Position Description
About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Manager Public Safety Technology to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County providing Information Technology Public Safety and Justice Technologies 311 Constituent Engagement Services Fleet Services and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation with a population of more than 4.7 million. Harris County Commissioners Court the Countys governing body directs a budget of more than $4 billion providing essential services including flood control infrastructure healthcare housing and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:
Under the leadership of the Director Public Safety Technology the Sr. Manager Public Safety Communications is responsible for all strategic growth and daily operational aspects for a large multi-site IP-based radio network spanning more than 40 counties in Texas. Emphasis for this position is focused on strategic planning team leadership and public safety customer satisfaction.
Job Responsibilities:
Provide leadership and mentoring to Public Safety Communications management team and direct reports to accomplish departmental objectives.
Work with department management and staff as a technical resource focusing on mentoring new staff.
Oversee employee administration tasks including timesheets and HR-related issues.
Strategically plan direct and monitor departmental implementation of Land Mobile Radio (LMR) infrastructure expansion operations and processes to ensure mission critical resilience of the system.
Provide direction in creating a rolling strategic departmental plan for growth and future operations.
Approve and authorize expenditures for the department. Work with Harris County Purchasing and the County Attorneys Office for new proposals contracts renewals and bids.
Interface with existing vendors to drive maximum value for Harris County Universal Services (HCUS) Communications purchases.
Represent and advocate Harris County Public Safety Communications departmental input to the federal state and local grant funding process.
Act as a strategic consultant to other Harris County and system partner agencies at all levels. Represent Harris County on Houston-Galveston Area Council of Governments (HGAC) state and federal committees relating to communications and nationwide interoperability issues. Chair or vice-chair committees as appropriate within time constraints.
Respond activate and support communications/networks in an all-hazards Incident Management (NIMS) role during emergency management incident deployments.
Perform other duties as assigned within the scope of responsibility and requirements of the position.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.
Requirements
Education:
Experience:
10 years of progressive management growth in a communications or technology related field.
5 years working in a Public Safety communications environment.
5 years in technical sales or technology-based customer support.
Knowledge Skills & Abilities:
Strong attention to detail organizational efficiency and a focus on accuracy.
Ability to create strategies then empower teams to successfully execute to completion.
Ability to successfully manage multiple priorities.
Good verbal and written communications skills.
Emphasis placed on grant proposals and presentations.
Training and experience using personal computers with a variety of software productivity and asset management tools.
Ability to successfully interact with diverse teams and customers even in trying situations.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
General Information
Location:
Work Environment and Physical Demands:
This position is Tier 1 in disaster recovery
Ability to lift at least 40 lbs. and/or move boxes and equipment as needed.
Subject to kneeling crouching handling climbing walking sitting twisting and reaching are needed to perform the essential functions.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Manager
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