We are seeking a detail-oriented and highly organized Service Account Assistant to support our service and account management teams. This role plays a critical part in maintaining client satisfaction ensuring accurate documentation and supporting account operations.
The ideal candidate thrives in a structured environment values efficiency and demonstrates strong communication and coordination abilities.
Responsibilities
Assist in managing and maintaining client service accounts
Prepare and update account documentation and internal reports
Coordinate communication between clients and internal departments
Monitor account activities to ensure accuracy and timely follow-up
Support service teams with scheduling tracking and data entry
Identify opportunities to improve workflow efficiency
Maintain confidentiality and professionalism in all client interactions
Qualifications :
Strong organizational and time-management skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to manage multiple tasks in a fast-paced environment
Proficiency with standard business software and data systems
Professional demeanor and problem-solving mindset
Additional Information :
Competitive salary ($52000 $56000 per year)
Structured training and professional development
Clear growth opportunities within the organization
Skill-building in account management and service operations
Collaborative and professional work environment
Performance-based advancement pathways
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more