Digital & AI Support Apprentice

About Cloud Bridge Technologies:

Cloud Bridge Technologies is a pioneer in delivering secure costeffective cloud solutions designed to help businesses operate confidently in the digital landscape. Their services span SaaS data recovery VoIP office applications cybersecurity security cameras and IoT solutionsproviding organizations with the essential tools to enhance efficiency and protect critical data.

About the role:

We are looking for a Digital and AI Support Apprentice to join our growing cloud support team. This is an opportunity to gain hands-on real-world experience in providing high-quality AI and cloud support to internal or external customers troubleshooting AI-driven systems and cloud services to ensure availability performance and reliability at all times.

With AI operations cloud troubleshooting and AWS administration at its core an AI Support Engineer role within the AWS public cloud is both dynamic and forward-looking. Alongside developing strong technical skills across AWS core services AI/ML platforms and cloud-native tooling engineers learn to diagnose complex issues analyse model and pipeline behaviour report incidents and clearly communicate solutions that enable data- and AI-driven business outcomes.

This role supports the organisation in maximising productivity and innovation through reliable AI platforms MLOps practices and cloud-based digital transformation initiatives.

What youll be doing:

As a Digital and AI Support Apprentice you will be supported to:

• Adopt an omni-channel support approach to reduce resolution time and operational costs across AI and cloud services.
• Design build and support scalable AWS-based AI architectures that deliver seamless support for users developers and stakeholders.
• Develop a strong foundational understanding of AWS AI/ML services and cloud operations supporting progression into advanced cloud data or machine learning engineering pathways.
• Create specialist AI support engineers with subject matter expertise aligned to business needs including model monitoring data pipelines security and performance optimisation.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3 (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am 5pm.

Benefits:

• Health & wellness: Medical insurance dental insurance vision insurance mental health support or Employee Assistance Programs (EAPs) life insurance and disability insurance (shortterm longterm).
• Financial & retirement: Pension plan or employermatched retirement plan (e.g. 401(k) workplace pension) performance bonuses or annual bonus schemes and stock options or equity (varies by employer).
• Time off: Paid annual leave / holiday entitlement paid sick leave paid public/bank holidays parental leave (maternity paternity adoption) and bereavement leave.
• Worklife balance & flexibility: Hybrid or remoteworking options flexible working hours and compressed workweeks (in some organizations).
• Professional development: Training and certification support tuition reimbursement (some employers) career development programs and mentorship schemes.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills earn while you learn and launch yourself into an exciting future. With over 50000 successful apprenticeship graduates were a top 50 training provider dedicated to helping you succeed.

Interested Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.